Lexmark 41G0050 Incorrect characters print, Job prints from the wrong tray or on the wrong paper

Troubleshooting 232

Incorrect characters print

•Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode.

•Make sure the SmartSwitch settings are set to On in the Network and USB menus.

Job prints from the wrong tray or on the wrong paper

CHECK THE PAPER TYPE AND PAPER SIZE SETTINGS

Make sure the paper type setting matches the paper loaded in the tray:

1From the printer control panel Paper menu, check the paper type and paper size settings.

2Before sending the job to print, specify the correct type setting:

•For Windows users, specify the paper type from Print Properties.

•For Macintosh users, specify the paper type from the Print dialog.

Large jobs do not collate

These are possible solutions. Try one or more of the following:

MAKE SURE COLLATE IS SET TO ON

From the Finishing menu or Print Properties, set Collate to On.

Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.

REDUCE THE COMPLEXITY OF THE PRINT JOB

Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job.

MAKE SURE THE PRINTER HAS ENOUGH MEMORY

Add printer memory or an optional hard disk.

Multiple‑language PDF files do not print

The PDF files may contain unavailable fonts.

1Open the document you want to print in Adobe Acrobat.

2Click the printer icon > Advanced > Print as image > OK > OK.