Record the displayed Fault Codes.

1

2

4

5

6

7

3

Record the displayed Fault Codes.

 

 

4

Record the Machine Serial Number from the label

on the inside lower left cover of the copier/printer,

 

 

as illustrated in Figure 46.

5

If copy quality is a problem, take a copy sample to

the telephone with you to help you describe the

 

 

problem or to assist you when answering the

 

questions from the service operator about the

 

defects.

 

6

If possible, use a phone near the copier/printer to

call the Service Telephone Number. Follow the

 

 

instructions provided by the operator.

7

 

Figure 46: Machine Serial Number location

For applications support, user help, and service

support, call the appropriate number:

 

 

USA:

1-800-821-2797 (Full Service

 

 

Maintenance Agreement customers)

 

USA:

1-800-828-5881

 

 

(Time and Materials customers)

 

Canada: 1-800-939-3769

 

Europe:

_________________________

 

Latin America:_________________________

For further information, check the Xerox Web address at:

www.xerox.com

MAINTENANCE

4–28

DOCUMENT CENTRE CS 50 SYSTEM ADMINISTRATION GUIDE

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Xerox 50 manual 1 2 4 5 6 7, Record the displayed Fault Codes