Lexmark 41G0050, 41G0100, 41H0000, C748x, C746x specification

Maintaining the printer

197

4Align and insert the left end of the photoconductor, and then press the right end into place.

1

2

5Remove the red packing strip from the top of the photoconductor.

6Close the front door.

Image 197

Lexmark 41G0050, 41G0100, 41H0000, C748x, C746x manual

Contents

November C746x and C748x Contents Using C748x Understanding printer menus 133 Paper and specialty media guidelines 124 Saving money and the environment 188 Clearing jams 202 Troubleshooting 215Maintaining the printer 190 217 216218 219 225 Solving printing problems226 227 Solving paper feed problems Solving option problemsSolving print quality problems Solving color quality problems Index 271 257 Safety information Safety information Safety information Finding information about the printer Using this guideOverview Site at http//support.lexmark.com Other countries and regions -See the printed Available internal options Installing internal optionsAdditional printer setup Accessing the system board Dust cover Reattach the system board cover Installing a memory card Page Installing a flash memory or firmware card Page Installing an Internal Solutions Port Page Page Page To install a printer hard disk onto the ISP Installing a printer hard diskPage Page Additional printer setup Reattach the system board cover Removing a printer hard disk Order of installation Installing hardware options Installing optional drawers Turn the printer back on Attaching cables Installing the printer software Setting up the printer softwareUpdating available options in the printer driver For Windows users For Macintosh users Preparing to set up the printer on an Ethernet networkNetworking Preparing to set up the printer on a wireless network Installing the printer on a wireless network Windows Prepare to configure the printer Installing the printer on a wireless network Macintosh Enter the printer information Reports Network Setup Page orMac OS X version 10.5 or later Applications Internet Connect AirPort Configure your computer to use the printer wirelessly Configure the printer for wireless access Double‑click Printer Setup Utility or Print Center Installing the printer on an Ethernet networkClick Default Browser tab More Printers For Windows users Select Ethernet connection, and then click Continue For Macintosh users Mac OS X version 10.4 or earlier For Windows users Verifying printer setup Selecting a location for the printer Using C746xLearning about the printer Multipurpose feeder Printer configurations Use Using the four-arrow-button printer control panel Configuring Universal paper settings Setting the paper size and typeSettings Paper Menu Paper Size/Type Loading paper and specialty media Loading the standard or an optional 550‑sheet tray Page One ‑sided printing Two ‑sided printing Insert the trayPage Loading narrow paper sizes such as envelopes and A6 Loading the optional 550‑sheet special media trayPage Page Page Page Loading the 2,000‑sheet high‑capacity feeder One ‑sided printing Two ‑sided printing Page Loading the multipurpose feeder Page Unlinking trays Click Settings Paper MenuLinking and unlinking trays Linking trays Settings Paper Menu Custom Names type a name SubmitCreating a custom name for a paper type Assigning a custom paper type name Printing Configuring a custom namePrinting a document Printing a document Printing in black and white Adjusting toner darknessUsing Max Speed and Max Yield Settings Settings Print Settings Setup Menu Using the printer control panelPrinting from a flash drive Printing from a mobile device Flash drive File type Supported flash drives and file types Printing confidential and other held jobs Settings SecurityStoring print jobs in the printer Printing confidential and other held jobs Settings Reports Print Directory Settings Reports Print FontsPrinting information pages Printing a font sample list Finding advanced networking and administrator information Canceling a print jobCanceling a print job from the printer control panel Canceling a print job from the computer Printing a network setup Printing a menu settingsChecking the virtual display Checking the status of parts and supplies Saving energy Using Eco‑modeReducing printer noise Click Device Status More Details Settings Settings General Settings Timeouts Sleep Mode Adjusting Sleep modeClick Settings General Settings Timeouts Click Settings General Settings Sleep Button Settings Restoring factory default settingsUsing Hibernate Mode Locking the system board Securing the printerStatement of Volatility Disposing of a printer hard disk Erasing volatile memory Back Exit Config MenuErasing non‑volatile memory Erasing printer hard disk memory Click Settings Security Disk Encryption Configuring printer hard disk encryption Finding printer security information Using C746x Navigate toDisk Encryption Enable Using C748x Using C748x Printer configurations Using the touch‑screen printer control panel Understanding the home screen Using C748x This may also appear on the home screen Using the touch-screen buttonsFeatures Sample touch screen Accessing the Embedded Web Server Setting up and using the home screen applications Activating the home screen applications Using Background and Idle ScreenShowing or hiding icons on the home screen Understanding Showroom Setting up Forms and FavoritesUnderstanding Eco‑Settings Setting up Remote Operator Panel Exporting and importing a configurationExporting a configuration to a file Importing a configuration from a file Select the width or height, and then touch Click Configure Import Loading the standard or an optional 550‑sheet tray Page One ‑sided printing Two ‑sided Duplex printing Page Loading the optional 550‑sheet special media tray Page Page Page Page Using C748x 101 One ‑sided printing Two ‑sided printing Page Using C748x 104 Page Linking and unlinking trays Settings Paper Menu Custom Name type a name Submit Printing forms Click Settings Paper Menu Custom Names Click Properties, Preferences, Options, or Setup Using C748x 109Adjust the settings, if necessary Click OK Print Settings Print Settings Quality Menu Print Mode Black Only Settings Print Settings Setup Menu Using C748x 110 Using C748x 111 Printing confidential and other held jobs Using C748x 113 Reports Print Directory Using C748x 114Reports Print Fonts Touch PCL Fonts or PostScript Fonts Reports Menu Settings Using C748x 115 Reports Network Setup Using C748x 116Click Settings General Settings Eco‑Mode select a setting From the home screen, touch Status/Supplies View Supplies Click Settings General Settings Quiet Mode select a setting Using C748x 117 Settings General Settings Timeouts Sleep Mode Using C748x 118 Using C748x 119 Adjusting the brightness of the displayClick Settings General Settings Settings General Settings Screen Brightness Settings General Settings Factory Defaults Restore Now Using C748x 120 Printer will restart several times during this process Touch Wipe All SettingsTouch Back Exit Config Menu From the Disk encryption menu, select Enable Using C748x 122 Touch Disk Encryption Enable Paper and specialty media guidelines 124 Using specialty mediaTips on using letterhead Tips on using envelopes Tips on using transparenciesTips on using labels Paper and specialty media guidelines 125Page Unacceptable paper Selecting preprinted forms and letterhead Using recycled paper and other office papersSelecting paper Supported paper sizes Supported paper sizes, types, and weightsStoring paper JIS B5 Paper and specialty media guidelines 130 Printer supports 60-220‑g/m216-58‑lb paper weights Supported paper types and weights Paper and specialty media guidelines 132 Menus list Supplies Menu Paper Menu Reports SettingsUnderstanding printer menus 133 Security Network/Ports Understanding printer menus 134 Supplies menu Understanding printer menus 135 Paper menu Default Source menuPaper Size/Type menu Understanding printer menus 136 MP Feeder Size Understanding printer menus 137Tray x Type Manual Paper Size Understanding printer menus 138MP Feeder Type Understanding printer menus 139 Configure MP menu Understanding printer menus 140 Substitute Size menuPaper Texture menu Understanding printer menus 141 Understanding printer menus 142 Paper Weight menu Understanding printer menus 143 Paper Loading menu Understanding printer menus 144 Understanding printer menus 145 Custom Types menuCustom Names menu Reports menu Universal Setup menuReports menu Understanding printer menus 146 Active NIC menu Network/Ports menuStandard Network or Network x menus Understanding printer menus 147 Understanding printer menus 148 Understanding printer menus 149 To access the menu, navigate to any of the followingNetwork Card menu Understanding printer menus 150 TCP/IP menu Understanding printer menus 151 IPv6 menu Understanding printer menus 152 Wireless menuAppleTalk menu Understanding printer menus 153 Standard USB menuView Name Set Zone Understanding printer menus 154 Parallel x menu Parallel Buffer Understanding printer menus 155 Understanding printer menus 156 Serial x menu Serial Buffer Understanding printer menus 157 Robust XON Understanding printer menus 158Baud Data Bits Understanding printer menus 159 Smtp Setup menu Understanding printer menus 160 Miscellaneous Security Settings menuSecurity menu Understanding printer menus 161 Confidential Print menuDisk Wiping menu Understanding printer menus 162 Security Audit Log menu Understanding printer menus 163 Set Date and Time menuSet Date and Time menu items and descriptions General Settings menu Settings menuUnderstanding printer menus 164 Display Language Run Initial setup Quiet ModeUnderstanding printer menus 165 Keyboard Displayed Information Understanding printer menus 166Paper Sizes Home screen customization Understanding printer menus 167Date Format Time Format Understanding printer menus 168 Understanding printer menus 169 Understanding printer menus 170 Print RecoveryPress Sleep Button Press and Hold Sleep Button Understanding printer menus 171 Flash Drive menu Understanding printer menus 172 Understanding printer menus 173 Setup menu Understanding printer menus 174 Separator Source Finishing menuUnderstanding printer menus 175 Print Resolution Print ModeQuality menu Understanding printer menus 176 Understanding printer menus 177 Color Balance Understanding printer menus 178Color Samples Manual Color Understanding printer menus 179 Job Accounting menu Understanding printer menus 180 Understanding printer menus 181 Utilities menu Understanding printer menus 182 XPS menuPostScript menu Understanding printer menus 183 PCL Emul menu Tray Renumber Understanding printer menus 184 Understanding printer menus 185 Html menu Understanding printer menus 186 Image menu Understanding printer menus 187 Help menu Conserving supplies Using recycled paperSaving paper and toner Recycling Lexmark products RecyclingRecycling Lexmark packaging Returning Lexmark cartridges for reuse or recycling Ordering a toner cartridge Ordering parts and suppliesOrdering a photoconductor Recommended toner cartridges and part numbers Ordering a fuser or a transfer module Using genuine Lexmark parts and suppliesOrdering a waste toner bottle Recommended part numbers Storing supplies Replacing parts and suppliesReplacing a toner cartridge Maintaining the printer 192Page Maintaining the printer 194 Replacing the waste toner bottle Replacing a photoconductor 123 Page When a replace or low message appears Resetting the maintenance counterWhen a replace or low message does not appear Settings Supplies Menu Replace Supply or Cleaning the interior of the printer Cleaning the the printer partsCleaning the exterior of the printer Cleaning the printhead lensesPage Before moving the printer Moving the printerMoving the printer to another location Shipping the printer Load paper properly Avoiding jamsUse recommended paper Clearing jams 202 250 Understanding jam numbers and locations230 Clearing jams 204 Paper jamsPaper jam in the toner cartridge area Clearing jams 205 Paper jam under the photoconductor units Clearing jams 206 Paper jam in the fuser areaPage Page Paper jam in the fuser area Page Page Paper jam inside the top access cover Clearing jams 213 24x paper jamPaper jam in Tray Clearing jams 214 Paper jamPaper jam in one of the optional trays Troubleshooting 215 Solving basic printer problemsUnderstanding printer messages Change paper source to custom type name Change paper source to custom string Change paper source to custom type name load orientationChange paper source to custom string load orientation Change paper source to paper size Change paper source to paper type paper size Disk problemClose front door Disk corrupted Install Tray Error reading USB drive. Remove USBInsert Tray Load paper source with custom type name Load paper source with paper size Troubleshooting 219Load paper source with paper type paper size Load manual feeder with custom type name Load manual feeder with paper type paper size Load manual feeder with paper sizePaper changes needed Remove packaging material, area name Some held jobs were not restored Restore held jobs?Supply needed to complete job Tray x paper size unsupported Printer service required Insufficient memory to support Resource Save featureTroubleshooting 222 Incorrect paper size, open paper source Insufficient memory to collate job Insufficient memory, some held jobs will not be restoredInsufficient memory, some Held Jobs were deleted Memory full Serial option x error Network x software errorStandard network software error Not enough free space in flash memory for resources Serial port x disabled Parallel port x disabledStandard USB port disabled USB port x disabled Input config error Configuration change, some held jobs were not restoredToo many disks installed Too many flash options installed Incompatible tray Too many trays attachedRemove defective disk Disk full Xx Replace fuser Xx Fuser life warningXx Fuser missing Xx Waste toner bottle nearly full Xx Transfer module missing Xx Transfer module life warningXx Replace transfer module Xx Transfer module near life warning Xx Replace color photoconductor Order a replacement for the specified toner cartridgeXx Color photoconductor missing Xx color cartridge nearly low Error message about reading USB drive appears Solving printing problemsXx Color cartridge critically low Xx Color cartridge very low Large jobs do not collate Incorrect characters printJob prints from the wrong tray or on the wrong paper Print jobs do not print Printer display is blank Print job takes longer than expectedPrinting slows down An application error has occurred Solving home screen applications problemsTray linking does not work Unexpected page breaks Sheet drawer problems Solving option problemsCannot detect flash memory card Cannot detect printer hard disk Memory card Internal Solutions Port does not operate correctly Paper tray problems Solving paper feed problemsUSB/parallel interface card does not operate correctly Paper frequently jams Jammed pages are not reprinted Paper jam message remains after jam is cleared Check the Paper Size Setting Solving print quality problemsCharacters have jagged or uneven edges Clipped images Check the Background Darkness or Removal Setting Troubleshooting 241Gray background on prints Incorrect margins Check the Paper Type and Weight Settings Troubleshooting 242Paper curl Make Sure There is no Defective Print or Toner Cartridge Make Sure the Fuser is not Defective Troubleshooting 243Print irregularities Print is too dark Troubleshooting 244Check the DARKNESS, BRIGHTNESS, and Contrast Settings Make Sure the Print or Toner Cartridge is not LOW on Toner Troubleshooting 245Print is too light Printer is printing blank pages Troubleshooting 246 Repeating defects appear on prints Troubleshooting 247Replace the Print or Toner Cartridge Replace the Photoconductor Shadow images appear on prints Troubleshooting 248Skewed print Make Sure the Photoconductor is not Defective Paper Menu Default Source select a tray or feeder Submit Troubleshooting 249Solid color or black pages appear on prints Streaked horizontal lines appear on prints Toner fog or background shading appears on Streaked vertical lines appear on printsMake Sure the Transfer Module is not Worn or Defective Make Sure the Photoconductor is not Worn or Defective Toner rubs off Check the Paper Texture SettingMake Sure the Fuser is not Worn or Defective Make Sure the Printer has Been Recalibrated Recently Toner specks Troubleshooting 252Transparency print quality is poor Check the Transparencies FAQ about color printing Solving color quality problemsWhat is RGB color? Uneven print density Printed page appears tinted. Can I adjust the color? Troubleshooting 254What is manual color correction? Manual Color menu Click Configuration Color Samples Detailed Options Troubleshooting 255What are detailed Color Samples and how do I access them? Contacting customer support Embedded Web Server does not open Edition notice Product information257 November 258 Trademarks 259 Modular component noticeLicensing notices Noise emission levels Battery notice Static sensitivity noticeProduct disposal 260 Mercury statement Laser notice Temperature informationLaser advisory label 261 262 Power consumptionProduct power consumption Avis de conformité aux normes de l’industrie du Canada Industry Canada compliance statement European Community EC directives conformity Regulatory notices for wireless productsExposure to radio frequency radiation Industry Canada Canada 265 ΤΗΣ Οδηγιασ 1999/5/ΕΚ 266 Limited warranty service Limited warrantyLexmark International, Inc., Lexington, KY 267 268 Extent of limited warranty Limitation of liability Patent acknowledgmentAdditional rights 269 270 Index 271 NumericsPage Page Page Page Page