Dell P170S/P190S Flat Panel Monitor User's Guide

 

Synchronization Problems

Screen is scrambled or appears torn

Reset the monitor to Factory Settings.

 

 

Perform Auto Adjust via OSD.

 

 

Adjust Phase and Pixel Clock controls via OSD.

 

 

Perform monitor Self Test Feature Check to determine if scrambled screen appears in self-test mode.

 

 

Check for bent or broken pins in the video cable connector.

 

 

Restart the computer in the safe mode.

Safety Related Issues

Visible signs of smoke or sparks

Do not perform any troubleshooting steps.

 

 

Contact Dell immediately.

Intermittent Problems

Monitor turns on & off

Ensure that the video cable connecting the monitor to the computer is connected properly and is

 

 

secure.

 

 

Reset the monitor to Factory Settings.

 

 

Perform monitor Self Test Feature Check to determine if the intermittent problem occurs in self-test

 

 

mode.

Missing Color

Picture lacks color

Perform monitor Self Test Feature Check.

 

 

Ensure that the video cable connecting the monitor to the computer is connected properly and is

 

 

secure.

 

 

Check for bent or broken pins in the video cable connector.

Wrong Color

Picture color is not good

Change the color to "User Preset"

 

 

Adjust R/G/B value of "User Preset"

Image retention from a static image left on the monitor for a long period of time

Faint shadow from the static image displayed appears on the screen

Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power Management Modes).

Alternatively, use a dynamically changing screensaver.

Product-Specific Problems

SPECIFIC SYMPTOMS

Screen image is too small

Cannot adjust the monitor with the buttons on the front panel

No Input Signal when user controls pressed

The monitor will not fill the entire screen.

WHAT YOU EXPERIENCE

POSSIBLE SOLUTIONS

Image is centered on screen, but

Perform monitor reset on "Factory Reset"

does not fill entire viewing area

 

OSD does not appear on the

Turn the monitor off and unplug the power cord and then plug back and power on

screen

 

No picture, the LED light is green.

Check the signal source. Ensure that the computer is not in power saving by moving the mouse or

When press "+", "-" or "Menu"

pressing any key on the keyboard.

key, the message " No input

Check whether the signal cable is plugged in and seated properly. Re-plug the signal cable if

signal " will appear.

necessary.

 

Re-boot the computer or video player.

The picture does not fill the height

Due to the non-standard formats of DVDs, the monitor may not show the full screen pictures.

or width of the screen.

 

USB Problems

Specific Symptoms

What You Experience

Possible Solutions

USB interface is not working USB peripherals are not working.

High Speed USB 2.0 interface is High Speed USB 2.0 peripherals working slowly or not

slow

at all.

Check that your monitor is turned ON. Reconnect the upstream cable to your computer. Reconnect the USB peripherals (downstream connector). Switch off and then turn on the monitor again.

Check that your computer is USB 2.0 capable. Verify USB 2.0 source on your computer. Reconnect the upstream cable to your computer. Reconnect the USB peripherals (downstream connector).

Troubleshooting the Dell™ Soundbar (Optional)

COMMON SYMPTOMS

WHAT YOU EXPERIENCE

POSSIBLE SOLUTIONS

No Sound

Soundbar has power - power

Plug the audio line-in cable into the computer's audio out jack.

 

indicator is on.

Set all Windows volume controls to their maximum.

 

 

Play some audio content on the computer (i.e., audio CD, or MP3).

 

 

Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.

 

 

Clean and reseat the audio line-in plug.

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Dell P170s appendix Product-Specific Problems, USB Problems, Troubleshooting the Dell Soundbar Optional

P170s specifications

The Dell P170S and P190S are part of Dell's lineup of professional-grade flat panel monitors that cater to a variety of business and personal needs. Designed for functionality and usability, both models excel in delivering crisp images and reliable performance.

The Dell P170S is a 17-inch monitor, while the P190S boasts a larger 19-inch display. Both monitors utilize the latest in LCD technology, providing vibrant colors and sharp detail, which are crucial for tasks such as graphic design, video editing, and office applications. The screens also feature a high contrast ratio, ensuring that dark and light images are rendered vividly.

One of the key features of both monitors is their ergonomic design. They come equipped with height-adjustable stands, tilt, swivel, and pivot capabilities, allowing users to customize their viewing experience. This flexibility helps reduce eye strain during long hours of use, making them ideal for business environments.

In terms of connectivity, both models offer a variety of ports. They typically include VGA and DVI inputs, ensuring compatibility with various devices. This versatility allows users to connect multiple computers or laptops swiftly and efficiently, enhancing productivity in multi-tasking scenarios.

Additionally, both the P170S and P190S monitors are designed with energy efficiency in mind. They are Energy Star certified, which means they consume less power compared to traditional monitors, helping organizations reduce their overall energy costs. The monitors also incorporate advanced technology that minimizes emissions and utilizes recyclable materials, reinforcing Dell's commitment to sustainability.

Color accuracy is another standout feature of these monitors. With a wide color gamut and high brightness levels, users can expect realistic image reproduction, making them suitable for color-critical applications. This is particularly beneficial for graphic designers and photographers who require precise color matching.

Overall, the Dell P170S and P190S monitors combine solid build quality, advanced display technology, and ergonomic support, making them excellent choices for professionals in need of reliable, efficient, and high-quality displays. Whether for office use or creative projects, these monitors provide an optimal solution for displaying professional content with clarity and detail.