31
Using Support Tools
NOTE: To replace parts see the Service
Manual on the Dell Support website at
support.dell.com.
One beep —
BIOS ROM checksum failure.
Possible motherboard failure
Contact Dell (see “Contacting Dell” on page 44).
Two beeps —
No RAM Detected
Remove the memory modules, reinstall •
one module and restart the computer. If
the computer starts normally, reinstall an
additional module. Continue until you have
identified a faulty module or reinstalled all
modules without an error.
If available, install memory modules of the •
same type in your computer.
If the problem persists, contact Dell (see •
“Contacting Dell” on page 44).
Three beeps —
Possible motherboard failure
Contact Dell (see “Contacting Dell” on page 44).
Four beeps —
RAM Read/Write failure
Ensure that no special memory module/•
memory connector placement requirements
exist (see the Service Manual on the Dell
Support website at support.dell.com).
Verify that the memory modules you are •
installing are compatible with your computer.
If the problem persists, contact Dell (see •
“Contacting Dell” on page 44).
Five beeps —
Real Time Clock Failure
Replace the battery.
System MessagesIf your computer has an issue or error, it may
display a system message that will help you
identify the cause and action needed to resolve
the issue.
NOTE: If the message you received is not
listed in the following examples, see the
documentation for either the operating
system or the program that was running