Using Support Tools

System Messages

If your computer has an issue or error, it may display a System Message that will help you identify the cause and action needed to resolve the issue.

NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Alternatively you could see the Dell Technology Guide on your computer or on the Dell Support website at support.dell.com or see “Contacting Dell” on page 53 for assistance.

Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help

in resolving this problem, please note this checkpoint and contact Dell Technical Support — The computer failed to complete the boot routine three consecutive times for the

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same error. See “Contacting Dell” on page 53 for assistance.

CMOS checksum error — Possible motherboard failure or RTC battery low. Replace the battery. See the Service Manual on the Dell Support website at support.dell.com or see “Contacting Dell” on page 53 for assistance.

CPU fan failure — CPU fan has failed. Replace the CPU fan. See the Service Manual on the Dell Support website at support.dell.com.

Hard-disk drive failure — Possible hard disk drive (HDD) failure during POST. See “Contacting Dell” on page 53 for assistance.

Hard-disk drive read failure — Possible hard disk drive failure during HDD boot test. See “Contacting Dell” on page 53 for assistance.

Keyboard failure — Keyboard failure or loose cable.

No boot device available — No bootable partition on hard disk drive, the hard disk drive cable is loose, or no bootable device exists.

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Dell PP41L setup guide System Messages, Same error. See Contacting Dell on page 53 for assistance
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PP41L specifications

The Dell PP41L is a noteworthy laptop model that has earned recognition in the market for its robust performance and reliable features. A product of Dell's commitment to providing high-quality computing solutions, the PP41L is designed to meet the needs of individuals and businesses alike.

One of the standout features of the Dell PP41L is its processing power. Equipped with a powerful Intel processor, this laptop ensures smooth multitasking and efficient execution of applications, making it ideal for both office work and entertainment purposes. The device's CPU is complemented by ample RAM, allowing users to run multiple programs simultaneously without experiencing lag or performance issues.

In terms of storage, the Dell PP41L typically offers a combination of solid-state drives (SSD) and traditional hard disk drives (HDD). This dual-storage configuration allows for faster boot times and quicker access to files while retaining additional storage capacity for larger documents and media files. Users can enjoy seamless performance whether they are browsing the internet, streaming videos, or working on resource-intensive applications.

The display quality of the PP41L is another compelling aspect. It features a high-resolution screen, delivering vibrant colors and sharp imagery. This makes it suitable for various tasks, including graphic design, video editing, and casual gaming. The laptop’s display is designed to reduce eye strain, making it comfortable for extended use.

Connectivity is a strong suit of the Dell PP41L, equipped with multiple USB ports, HDMI output, and Ethernet connectivity. This range of connectivity options makes it easy to connect peripheral devices, external displays, and networks, enhancing productivity and versatility.

Furthermore, the Dell PP41L is built with durability in mind. Its design reflects Dell's dedication to creating laptops that can withstand everyday wear and tear. The device typically comes with a sturdy chassis and can undergo rigorous testing to ensure reliability in various environments.

Battery life is a critical characteristic for any laptop, and the PP41L generally delivers commendable performance in this area as well. With energy-efficient components, users can expect hours of usage on a single charge, making it suitable for on-the-go professionals and students.

In summary, the Dell PP41L stands out in the laptop market with its powerful processing capabilities, ample storage options, high-quality display, extensive connectivity features, durable design, and reliable battery life. Whether for work or leisure, it remains a practical choice for users seeking a dependable laptop experience.
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