Wireless LAN related error messages (Only for Caplio 500SE-W) Communication and send setting errors

Error Message

Cause and Action

Refer to

 

CONNECTION ERROR

The camera is unable to establish a connection for some

P.194

 

 

reason. Check the communication settings.

P.202

 

SEND METHOD MUST BE

The [Send Method] setting is not selected in the communication

P.202

 

SELECTED

settings. Select [Send via FTP] or [Send via Mail].

 

 

NO SEND TO ADDRESS

The [To Address] setting is not selected in the communication

P.202

 

 

settings. Select the [To Address] setting.

 

 

CANNOT CONNECT TO

The destination access point is off or otherwise not operating.

-

 

ACCESS POINT

Check the access point.

 

 

 

Incorrect communication settings. Check the send settings.

P.202

 

THE IP ADDRESS IS ALREADY

The same IP address as the camera exists in the destination

P.196

 

IN USE

network. Check the [IP address] in the Detailed Setups

 

 

 

[Networks] tab.

 

 

CONFLICTING LAN SETTING

The first destination sent to after turning the camera on and

P.196

 

 

the setting in the Detailed Settings [Network] tab or [Wireless

P.219

 

 

LAN] tab is different. To send to a destination different from

 

 

 

the setting in the [Network] or [Wireless LAN] tab, change the

 

 

 

destination in advance and restart the camera.

 

 

DESTINATION NOT

The communication list has not been imported by the camera.

P.202

 

REGISTERED

Import the communication list into the camera and try again.

 

 

INVALID KEY SIZE.

When [Cryptography/Authentication] in [W/LESS LAN] is

P.197

 

 

changed on the camera, check the network key.

P.207

 

 

If [Cryptography/Authentication] is set to [WEP/OPEN] or

 

 

 

[WEP/SHARED], enter the [Network Key] as below.

 

 

 

[String]: Five characters or 13 characters

 

 

 

[Hex]: Ten characters or 26 characters

 

 

 

If [Cryptography/Authentication] is set to [AES/WPA-PSK],

 

 

 

[AES/WPA2-PSK], [TKIP/WPA-PSK], or [TKIP/WPA2-

 

 

 

PSK], enter an 8 to 63 character network key.

 

 

 

For details, refer to [Network Key] on P.197

 

 

FTP send setting errors

 

 

Error Message

Cause and Action

Refer to

 

NO UPLOAD SERVER NAME

[Server Name] for the destination is not set in the Detailed

P.198

 

SETTING

Setups [FTP Send] tab. Set the [Server Name] setting.

 

 

CANNOT DETECT IP ADDRESS

Unable to acquire the IP address of the destination server.

P.198

 

 

Set the correct [Server Name] setting in the Detailed Setups

 

 

 

[FTP Send] tab.

 

 

NO RESPONSE FROM SERVER

The destination server does not respond. Check the

P.198

 

 

advanced settings on the [FTP Send] tab.

 

Appendices

CANNOT CONNECT TO

Unable to connect to the destination server. Check the

P.198

SERVER

advanced settings on the [FTP Send] tab.

 

 

SETTING ERROR EITHER IN

Incorrect [User Name] or [Password] setting. Set the correct

P.198

 

USER NAME OR PASSWORD

[User Name] and [Password] settings in the Detailed Setups

 

 

 

[FTP Send] tab.

 

 

THE FOLDER DOES NOT

The specified inbox folder does not exist on the destination.

P.198

 

EXIST.

Set the correct [Folder Name] setting in the Detailed Setups

 

 

 

[FTP Send] tab.

 

11

CANNOT SEND

Unable to send files for some reason. Check the advanced

P.198

 

settings on the [FTP Send] tab.

 

 

SERVER ERROR

An error is received from the server after connecting to the

-

223

 

server. Try resending the file.

 

 

 

 

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Ricoh 500SE manual 223, FTP send setting errors