Mail send setting errors

Error Message

Cause and Action

Refer to

NO UPLOAD SERVER NAME

The [Server Name] is not set in the Detailed Setups [Mail

P.198

SETTING

Config.] tab. Set the [Server Name] setting.

 

CANNOT DETECT IP ADDRESS

Unable to acquire the IP address of the SMTP server. Set the

P.198

 

correct [Server Name] setting in the Detailed Setups [Mail

 

 

Config.] tab.

 

NO RESPONSE FROM SERVER

The SMTP server does not respond. Check the advanced

P.198

 

settings on the [Mail Config.] tab.

 

CANNOT CONNECT TO

An error is received from the server after connecting to the

-

SERVER

server. Try resending the file.

 

SETTING ERROR EITHER IN

Incorrect [User Name] or [Password] setting. Set the correct

P.198

USER NAME OR PASSWORD

[User Name] and [Password] settings in the Detailed Setups

 

 

[Mail Config.] tab.

 

FILE SIZE IS TOO LARGE TO

The image was not sent because the image file size is too

P.178

SEND

large. Reduce the file size and try resending the image.

 

CANNOT SEND

Unable to send files for some reason. Wait a moment, and

-

 

then try reconnecting.

 

SERVER ERROR

An error is received from the server after connecting to the

-

 

server. Wait a moment, and then try reconnecting.

 

Other errors

 

 

 

 

 

Error Message

Cause and Action

Refer to

CANNOT PRINT VIA

You cannot use the wireless LAN function to send files to a

P.157

WIRELESS LAN.

printer. To send files to a printer, use the Bluetooth® function.

 

NO FILE SELECTED FOR

The files to be sent are not selected in the thumbnail display.

P.212

DIRECT UPLOAD

Select the files and click the MENU/OK button.

 

Note ----------------------------------------------------------------------------------------------

If you cannot solve the problem using the solutions above, contact a Ricoh office or your local authorized Ricoh dealer.

Appendices

11

224

Page 227
Image 227
Ricoh 500SE manual 224, Mail send setting errors, Other errors