Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

Memory modules are detected, but a

• If you have one memory module

 

memory failure has occurred.

installed, reinstall it and restart the

 

 

computer. For information on

 

 

reinstalling memory modules, see your

 

 

online User’s Guide.

 

 

• If you have two or more memory

 

 

modules installed, remove the modules,

 

 

reinstall one module, and then restart

 

 

the computer. If the computer starts

 

 

normally, reinstall an additional module.

 

 

Continue until you have identified a

 

 

faulty module or reinstalled all modules

 

 

without error.

 

 

• If available, install properly working

 

 

memory of the same type into your

 

 

computer.

 

 

• If the problem persists, contact Dell. For

 

 

information on contacting Dell, see your

 

 

online User’s Guide.

 

 

 

 

A possible graphics card failure has

• If the computer has a graphics card,

 

occurred.

remove the card, reinstall it, and then

 

 

restart the computer.

 

 

• If the problem still exists, install a

 

 

graphics card that you know works and

 

 

restart the computer.

 

 

• If the problem persists or the computer

 

 

has integrated graphics, contact Dell.

 

 

For information on contacting Dell, see

 

 

your online User’s Guide.

 

 

 

 

A possible floppy or hard drive failure has

Reseat all power and data cables and

 

occurred.

restart the computer.

A possible USB failure has occurred.

Reinstall all USB devices, check cable connections, and then restart the computer.

Quick Reference Guide

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Dell R9730 Light Pattern Problem Description Suggested Resolution, If you have one memory module, Online User’s Guide