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Dell SE500W manual Troubleshooting

Models: SE500W

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Table A-1. General Cluster Troubleshooting (continued)

Problem

Probable Cause

Corrective Action

 

 

 

You are prompted to configure

The TCP/IP configuration is

The node-to-node network and public

one network instead of two

incorrect.

network must be assigned static IP

during MSCS installation.

 

addresses on different subnets. See

 

 

"Assigning Static IP Addresses to Your

 

 

Cluster Resources and Components" for

 

 

information about assigning the

 

 

network IPs.

 

The private (point-to-point)

Ensure that both systems are powered on

 

network is disconnected.

so that both network adapters in the

 

 

private network are available.

 

 

 

Client systems are dropping off

With MSCS, the service

The time that the service is temporarily

of the network while the cluster

provided by the recovery

unavailable varies depending on the

is failing over.

group becomes temporarily

application. Contact the application

 

unavailable to clients during

program vendor for more information.

 

failover. Clients may lose

 

 

their connection if their

 

 

attempts to reconnect to the

 

 

cluster are too infrequent or

 

 

if they end too abruptly.

 

 

 

 

Only one network segment

Public and private networks

Place all installed network adapters in a

appears during Cluster Service

segments are not unique.

cluster node on separate IP networks.

installation.

 

 

 

 

Ensure that the same network segments

 

 

that were used for each network adapter

 

 

are identical on the second cluster node.

Troubleshooting

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Dell SE500W manual Troubleshooting
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SE500W specifications

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