Set the correct audio source in Dell Webcam Central. To select the correct audio source:

1.In the Dell Webcam Central, navigate to configure settings by clicking on the More Options button.

2.Select Monitor Webcam in the Microphone box.

3.Adjust the Volume slider to obtain the desired audio level.

Test the microphone. Try testing the microphone using an application other than the Dell Webcam Central. To test the microphone,

1.Click StartControl PanelSound and Audio Devices. 2.Click the Voice tab.

3.Click the Test Hardware button and follow the instructions.

If the recording is successful, reset the camera defaults or reinstall the Dell Webcam Software. See Using the Camera for more information.

Facial Recognition (FastAccess) problems

Installation

Common Symptoms

What You See

 

Possible Solutions

FastAccess software will not install

The FastAccess installer displays a dialog box

Ensure that the monitor USB cable is plugged into your comp

 

with the message "This version cannot install

 

Monitor Webcam has been installed in the Windows Vista op

 

on this computer -3"

 

 

 

 

 

 

FastAccess software will not install

The FastAccess installer displays a dialog box

This version of FastAccess will not install on a computer joine

 

with the message "This version cannot install

 

Please install on a non-Domain computer.

 

on this computer -2"

 

 

 

 

 

 

FastAccess software will not install

The FastAccess installer displays a dialog box

This version of FastAccess will only install on Windows Vista x

 

with the message "FastAccess cannot be

 

Windows 2000 are not supported.

 

installed on Systems earlier than Windows

 

 

 

Vista x86"

 

 

Daily Use

Common Symptoms

What You See

 

Possible Solutions

Face Recognition is not possible and you

Color Bars are displayed in the FastAccess

Ensure that the monitor USB cable is plugged into your comp

must login manually

Video window along with the text "Unable to

 

Monitor Webcam has been installed in the Windows Vista op

 

process Biometric Data, please check camera"

Login to the computer manually and close any applications th

 

 

 

webcam.

 

 

If you previously manually selected a webcam in the "Camer

 

 

 

FastAccess Configuration Console, ensure this webcam is ins

 

 

 

not, select another webcam from the list. Selecting "First Ava

 

 

 

FastAccess to connect to any available webcam.

 

 

 

 

 

Face Recognition is not possible and you

Color Bars are displayed in the FastAccess

Make sure the Dell Monitor's USB cable is plugged into the co

must login manually

Video window along with the text "License key

 

Monitor Webcam is properly installed on this computer. Fast

 

is invalid"

 

Dell Monitor Webcam is not connected to the computer.

 

 

 

 

 

The wrong webcam is connected to

You have a laptop with a built-in webcam and

Open the "Configuration Console" and select the "Advance" b

FastAccess

FastAccess is not using the desired webcam.

 

Selection" link. Select the desired webcam. Either reboot you

 

 

 

then re-enable FastAccess.

 

 

 

 

 

Face Recognition is unavailable

FastAccess is missing from the Windows Vista

FastAccess has been disabled. Open the "Configuration Con

 

login screen.

 

mode to enable FastAccess.

 

 

 

 

 

Video applications such as Skype, IM and

You are unable to get active video to another

If FastAccess is enabled, open the video application's camera

others can find the webcam.

application.

 

"faCap".

 

 

If FastAccess is disabled, open the video application's camer

 

 

 

"Monitor Webcam" or another available webcam.

 

 

 

 

 

 

 

 

 

 

Back to Contents Page

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Dell SX2210B Facial Recognition FastAccess problems, Installation, Daily Use, Select Monitor Webcam in the Microphone box

SX2210B, SX2210 specifications

The Dell SX2210B and SX2210 are part of Dell's family of flat-screen multimedia monitors that represent a blend of performance and versatility, designed primarily for home and office use. Launched with features aimed at enhancing the user experience, these monitors are known for their robust performance in both image clarity and design.

One of the key highlights of the SX2210B and SX2210 is the 22-inch screen size, which provides an immersive viewing experience suited for a variety of tasks, from casual web browsing to more intensive graphic design work. With a native resolution of 1680 x 1050 pixels, these monitors deliver vibrant colors and sharp details, making them ideal for multimedia applications. The widescreen format ensures that users can view multiple applications side-by-side without losing clarity.

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In conclusion, the Dell SX2210B and SX2210 monitors embody a remarkable fusion of performance, functionality, and eco-consciousness. With their vibrant display, comfortable ergonomic design, and versatile connectivity options, they serve as an excellent choice for anyone looking to elevate their computing experience. Whether for work or play, these monitors deliver goods that satisfy both casual users and professionals alike.