Code

Description

Suggested Remedy

(repetitive

 

 

short beeps)

 

 

4RAM Read/Write 1 Ensure that no special memory

 

failure

 

module/memory connector placement

 

 

 

requirements exist (see your Service Manual at

 

 

 

support.dell.com).

 

 

2

Verify that the memory modules that you are

 

 

 

installing are compatible with your computer

 

 

 

(see your Service Manual at

 

 

 

support.dell.com).

 

 

3

If the problem persists, contact Dell.

5

Real-time clock

1

Replace the battery (see your Service Manual

 

failure. Possible

 

at support.dell.com).

 

battery failure or

2

If the problem persists, contact Dell.

 

motherboard failure.

 

 

6

Video BIOS Test

Contact Dell.

 

Failure

 

 

7

CPU-cache test

Contact Dell.

 

failure

 

 

 

 

 

 

Error Messages

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.

If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.

A U X I L I A R Y D E V I C E F A I L U R E The touch pad or external mouse may be faulty. For an external mouse, check the cable connection. Enable the Pointing Device option in the system setup program. See your Service Manual at support.dell.com for more information. If the problem persists, contact Dell (see "Contacting Dell" on page 65).

B A D C O M M A N D O R F I L E N A M E Ensure that you have spelled the command correctly, put spaces in the proper place, and used the correct pathname.

C A C H E D I S A B L E D D U E T O F A I L U R E The primary cache internal to the microprocessor has failed. Contact Dell (see "Contacting Dell" on page 65).

Troubleshooting

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Dell X001C specifications Error Messages, Code Description, Support.dell.com, At support.dell.com