PROBLEM | PROBABLE CAUSES | SOLUTION |
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Espresso coffee no longer | • Lack of water in the tank. |
comes out. | • The holes in the filter holder spouts |
| are plugged. |
•Fill the water tank.
•Clean the holes in the filter holder.
| • The outlet of the espresso boiler is | • Clean as indicated in the “Cleaning |
| plugged. | the espresso boiler outlet” section. |
| •The tank is badly inserted and the | • Press the tank lightly so as to open |
| valve at its bottom is not open. | the valve at its bottom. |
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Espresso coffee drips from the | • The filter holder is badly inserted. | • Hook the filter holder on correctly |
edges of the filter holder, |
| and turn it all the way. |
instead of from its holes. | • The gasket of the espresso boiler has | • Have the espresso boiler gasket |
| ||
| lost elasticity. | replaced at an authorized servce |
| • The holes in the filter holder spouts | center |
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| are plugged. | • Clean the holes in the spouts. |
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The espresso coffee is cold. | • The ‘OK’ pilot light was not on when | • Wait until the ESPRESSO OK pilot |
| the coffee delivery switch was | light comes on. |
| pressed. |
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| • The preheating was not carried out. | • Carry out the preheating as |
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| indicated in the “Preheating the |
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| coffee unit” section. |
| • The cups were not preheated. | • Preheat the cups by rinsing them in |
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| hot water. |
The pump is too noisy.
•The water tank is empty.
•The tank is inserted incorrectly and the valve at its bottom is not open.
•Fill the tank.
•Press the tank lightly so as to open the valve at its bottom.
The espresso crema is light- coloured (the coffee comes out quickly from the spout).
•The ground coffee has not been pressed enough against tamper.
•The quantity of ground coffee is scarce.
•The coffee is not ground finely enough.
•Press the ground coffee down more.
•Increase the quantity of coffee.
•Only use coffee specifically ground for espresso coffee machines.
The espresso crema is dark (the coffee comes out slowly from the spout).
•The ground coffee is too tightly pres sed against tamper.
•The quantity of ground coffee is too much.
•The espresso boiler outlet is plugged.
•The coffee is too finely ground.
•Press the coffee less.
•Decrease the quantity of ground cof fee.
•Clean the outlet as described in the “Cleaning the espresso boiler outlet” section.
•Only use coffee specifically ground for espresso coffee machines.
The coffee has an acidic taste.
•The unit was not sufficiently rinsed after the decalcification procedure.
•Rinse the unit as described in the “Decalcification” section.
The milk does not form foam when making a cappuccino.
•The milk is not cold enough.
•The cappuccino maker is dirty.
•Always use milk at refrigerator temperature.
•Carefully clean the pinholes in the cappuccino maker, in particular the hole marked by the letter B in figure 22.
The milk continues to come out from the milk tank even if the steam knob is closed.
• The cappuccino maker is dirty.
•Carefully clean the pinholes in the cappuccino maker, in particular the hole marked by the letter B in figure 22.
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