DeLonghi EC220 CD manual If something does not work…, Problem, Possible causes, Solution

If something does not work…

Problem	Possible causes	Solution
Espresso coffee does not flow out	No water in the tank	Fill the water tank
	The holes in the filter-holder are blocked	Clean the holes in the filter-holder spouts
	The espresso boiler outlet is blocked	Carry out the cleaning operation as descibed
		in the paragraph headed “Cleaning”
Espresso coffee drips from the edges of the	The filter-holder is inserted incorrectly	Attach the filter-holder correctly and turn it
filter-holder instead of through the holes		firmly until fully home
	The espresso boiler gasket has lost elasticity	Obtain a replacement for the espresso boiler
		gasket from your Service Centre. See enclosed
		guarantee.
	The holes in the filter-holder spout are blocked	Clean the holes in the spouts.
The espresso coffee is cold	The OK light for making espresso is not alight	Wait for the OK light to come on
	at the time the coffee-dispenser button is
	pressed
	Pre-heating has not been carried out	Carry out the pre-heating operation as descri-
		bed in the paragraph headed “Pre-heating”
	The cups have not been pre-heated	Pre-heat the cups using hot water
Loud pump noise	The water tank is empty	Fill up the tank
	The tank is improperly inserted and the valve	Put light pressure on the tank to open the
	on its base is not open	valve on its base
The consistency of the coffee is thin and pale	The ground coffee is insufficiently tamped	Increase tamping of ground coffee
(it emerges rapidly from the spout)
	The quantity of ground coffee is insufficient	Increase the amount of ground coffee
	The coffee is too coarsely ground	Only use ground coffee designed for use with
		espresso coffee machines
	The ground coffee is not the correct type	Change the type of ground coffee used
The consistency of the coffee is thick and dark	The ground coffee has been tamped too firmly	Tamp the coffee less firmly
(it emerges slowly from the spout)
	Too much ground coffee has been used	Reduce the quantity of ground coffee
	The outlet of the espresso boiler is clogged up	Carry out the cleaning operation, as described
		in the paragraph headed”Cleaning”
	The filter is blocked	Carry out the cleaning operation, as described
		in the paragraph headed”Cleaning”
	The coffee is too finely ground	Only use ground coffee for espresso coffee
		machines
	The ground coffee is too fine, or is damp	Only use ground coffee for espresso coffee
		machines and ensure it is not too damp
	The ground coffee is not the correct type	Change the type of ground coffee powder
The milk does not froth when making a	The milk is not cold enough	Always use semi skimmed milk straight from
cappuccino		the refrigerator at 5°C
	The cappuccino-nozzle is dirty	Clean the small holes in the cappuccino-nozzle
		carefully, especially those indicated in the
		diagram

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