DISPLAYED MESSAGE | POSSIBLE CAUSE | REMEDY | |
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GENERAL ALARM! | • The inside of the appliance is very dirty. | • Clean the inside of the appliance | |
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| thoroughly as described in the section | |
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| “Cleaning the inside of the machine”. | |
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| If the message is still displayed after | |
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| cleaning, contact customer services. | |
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PRESS CLEAN | • Milk has been delivered recently and the | • Press the CLEAN button and keep it | |
BUTTON | tubes inside the milk container must be | pressed until the progress bar which | |
cleaned. | appears on the display together with the | ||
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| message “Cleaning” is complete. | |
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ADD | • The appliance is delivering a LONG | • Add a level measure of | |
COFFEE! | coffee of more than 4.2 oz (125 ml). | coffee and confirm by pressing the OK | |
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Press OK |
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TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact customer service.
PROBLEM |
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The coffee is not hot | • | The cups have not been preheated. | • | Warm the cups by rinsing them with hot | |||
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| water. |
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| • | The brew group has cooled down | • | Before making coffee, rinse as described |
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| because |
| in the notes in the section “Preparing |
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| the last coffee was made. |
| coffee using coffee beans”. |
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The coffee is not |
| • | The coffee is ground too coarsely. | • | Turn the grinding adjustment knob one | ||
creamy enough |
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| click anticlockwise towards “1” while the | ||
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| coffee mill is in operation (fig. 11). | |||
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| Continue one click at a time until coffee |
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| delivery is satisfactory. |
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| The effect is only visible after delivering |
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| two coffees. |
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| • | Wrong type of coffee. | • | Use a type of coffee for espresso coffee |
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The coffee is delivered | • | The coffee is ground too finely. | • | Turn the grinding adjustment knob | |||
too slowly or a drop at |
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| one click clockwise towards “7” while | |||
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| the coffee mill is in operation (fig. 11). | ||||
a time. |
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| Continue one click at a time until coffee | ||
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| delivery is satisfactory. The effect is only |
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| visible after delivering two coffees. |
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The coffee is delivered | • | The coffee is ground too coarsely. | • | Avoid turning the grinding coarseness | |||
too quickly. |
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| regulator excessively otherwise when | |
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| you select two cups, the coffee may be | ||
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| delivered a drop at a time. |
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| The effect is only visible after delivering |
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| two coffees. |
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Coffee does not come | • | The spouts are blocked. | • | Clean the spouts with a toothpick (fig. | |||
out of one of the |
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spouts. |
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The | coffee | does | not | • | The holes in the spouts are clogged with | • | Clean the spouts with a toothpick, |
come out of the spouts, |
| dry coffee dust. |
| sponge or hard bristled kitchen brush. | |||
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but | from | around | the | • | The coffee guide (A21) inside the service | • | Thoroughly clean the coffee guide |
service door (A19). |
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| door is blocked and cannot swing. |
| (A21), particularly near the hinges. | ||
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