Cleaning and Care
Care should be given to the cleaning of this product. Although its finish is extremely durable, it can be damaged by harsh abrasives or polish. To clean, simply wipe gently with a damp cloth and blot dry with a soft towel.
Cannot receive more than a trickle of water:
Both hot and cold supply lines must be pressurized. If only one side is pressurized, the pressure balance system will not allow adequate flow of water.
Volume control handle rotates 360 degrees or is not positioned correctly per escutcheon, (sleeve is also loose). The keys of the cartridge have not been properly placed in the keyways in the brass body or keys on cartridge have been sheared off due to improper installation.
BE SURE TO CORRECT THIS SITUATION IMMEDIATELY.
Cannot receive enough hot water:
See step 3 and/or check water heater temperature.
Faucet leaks from tub spout/showerhead: SHUT OFF WATER SUPPLIES. Replace Adapter Assembly
If leak persists–
SHUT OFF WATER SUPPLIES Replace cartridge
18 Series Maintenance
Unable to maintain constant water temperature: SHUT OFF WATER SUPPLIES. Remove cartridge assembly, shake cartridge side to side. Spool should rattle in sleeve. If rattle cannot be heard, spool may be stuck. Spool may be freed up by rapping cartridge briskly sideways into the palm of your hand. If spool cannot be freed, replace cartridge
NOTE: If the water in your area has lime, rust, sand, or other contaminants in it, your pressure balance valve will require periodic inspection. The frequency of the inspection will depend on the amount of contaminants in the water. To inspect cartridge, remove it from the body and shake it rigorously. If there is a rattling sound, the unit is functional and can be reinstalled in its previous position. If there is no rattle, replace the cartridge with RP46463.
18T Series Maintenance
Faucet leaks from showerhead:
SHUT OFF WATER SUPPLIES. Replace Cartridge
Assembly
21
