Cannot receive more than a trickle of water:
Both hot and cold supply lines must be pressurized.
If only one side is pressurized, the pressure balance
system will not allow adequate flow of water.
Volume control handle rotates 360
degrees or is not positioned correctly per
escutcheon, (sleeve is also loose). The keys of
the cartridge have not been properly placed in the
keyways in the brass body or keys on cartridge
have been sheared off due to improper installation.
BE SURE TO CORRECT THIS
SITUATION IMMEDIATELY.
Cannot receive enough hot water:
See step 3 and/or check water heater temperature.
Faucet leaks from tub spout/showerhead:
SHUT OFF WATER SUPPLIES. Replace Adapter
Assembly –Repair Kit RP46073.
If leak persists–
SHUT OFF WATER SUPPLIES
Replace cartridge assembly–RP46463.
Unable to maintain constant water temperature:
SHUT OFF WATER SUPPLIES. Remove cartridge
assembly, shake cartridge side to side. Spool
should rattle in sleeve. If rattle cannot be heard,
spool may be stuck. Spool may be freed up by
rapping cartridge briskly sideways into the palm
of your hand. If spool cannot be freed, replace
cartridge assembly–RP46463.
NOTE: If the water in your area has lime, rust,
sand, or other contaminants in it, your pressure
balance valve will require periodic inspection.
The frequency of the inspection will depend on
the amount of contaminants in the water. To
inspect cartridge, remove it from the body and
shake it rigorously. If there is a rattling sound,
the unit is functional and can be reinstalled in its
previous position. If there is no rattle, replace the
cartridge with RP46463.
18 Series Maintenance 18T Series Maintenance 21
Care should be given to the cleaning of this
product. Although its finish is extremely durable, it
can be damaged by harsh abrasives or polish. To
clean, simply wipe gently with a damp cloth and
blot dry with a soft towel.
Cleaning and Care Faucet leaks from showerhead:
SHUT OFF WATER SUPPLIES. Replace Cartridge
Assembly –Repair Kit RP47201.