Desa CBT30PT, CBP30T Continued, Observed Problem, Possible Cause, Remedy, Parts Under Warranty

TROUBLESHOOTING

Continued

OBSERVED PROBLEM	POSSIBLE CAUSE		REMEDY
Gas odor even when control knob	1.	Gas leak. See Warning	1.	Locate and correct all leaks
is in OFF position		statement on page 21		(see Checking Gas Connec-
	2.	Control valve defective		tions, page 13)
			2.	Replace control valve
Gas odor during combustion	1.	Foreign matter between con-	1.	Take apart gas tubing and
		trol valve and burner		remove foreign matter
	2.	Gas leak. See Warning	2.	Locate and correct all leaks
		statement on page 21		(see Checking Gas Connec-
				tions, page 13)
Moisture/condensation noticed	1.	Not enough combustion/ven-	1.	Refer to Air for Combustion
on windows		tilation air		and Ventilation requirements
				(page 5)

SERVICE HINTS

When Gas Pressure Is Too Low

•pilot will not stay lit

•burner will have delayed ignition

•heater will not produce specified heat

•propane/LP gas supply may be low

You may feel your gas pressure is too low. If so, con- tact your local natural or propane/LP gas supplier.

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. If so, contact DESA Heating Productsʼ Technical Service Department at 1-866-672-6040. When calling please have your model and serial numbers of your heater ready.

You can also visit DESA Heating Productsʼtechni- cal service web site at www.desatech.com.

SERVICE PUBLICATIONS

You can purchase a service manual from the address listed on the back page of this manual. Send a check for $5.00 payable to DESA Heating Products.

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If they canʼt supply original replacement part(s), call DESA Heating Productsʼ Technical Service Department at 1-866-672-6040.

When calling DESA Heating Products, have ready

•your name

•your address

•model and serial numbers of your heater

•how heater was malfunctioning

•type of gas used (propane/LP or natural gas)

•purchase date

Usually, we will ask you to return the part to the factory.

PARTS NOT UNDER WARRANTY

Contact authorized dealers of this product. If they canʼt supply original replacement part(s), either contact your nearest Parts Central (see page 30) or call DESA Heating Products at 1-866-672-6040 for referral information.

When calling DESA Heating Products, have ready

•model number of your heater

•the replacement part number

22 www.desatech.com 107882-01K