OWNER’S MANUAL

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating burner system where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner system produces unwanted odors

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

above

 

ing Gas Connections, pages 19 and 20)

 

 

 

 

 

Burner system shuts off in use

1.

High or gusting winds

1.

Burner system has been tested for up to

 

 

 

 

40mph winds. However, extreme con-

 

 

 

 

ditions may occur. See Lighting Instruc-

 

 

 

 

tions on page 23

 

2.

Low line pressure

2.

Contact local propane/LP or natural gas

 

 

 

 

company

 

3.

Pilot is partially clogged

3.

Clean pilot (see Cleaning and Mainte-

 

 

 

 

nance, page 26)

 

4.

Inner vent pipe leaking exhaust gasses

4.

Locate and correct all leaks (see Check-

 

 

into system

 

ing Gas Connections, pages 19 and 20)

 

5.

Glass too loose and air tight gasket leaks

5.

Tighten glass

 

 

in corners after usage

 

 

 

6.

Bad thermopile or thermocouple

6.

Replace faulty component

 

7.

Improper vent cap installation

7.

Check for proper installation and free-

 

 

 

 

dom from debris or blockage

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

position

 

above

 

ing Gas Connections, pages 19 and 20)

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

Gas odor during combustion

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

above

 

ing Gas Connections, pages 19 and 20)

 

 

 

 

 

Dark residue on logs or inside of burner

1.

Improper log placement

1.

Properly locate logs (see Installing Logs,

system

 

 

 

Lava Rock, and Glowing Embers, page 22)

 

2.

Air holes at burner inlet blocked

2.

Clean out air holes at burner inlets. Pe-

 

 

 

 

riodically repeat as needed

 

3.

Burner flame holes blocked

3.

Remove blockage or replace burner

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Image 29
Desa CDVBN(A), CDVBP(A) installation manual Gas leak. See Warning statement
Page 28 Page 30

CDVBP(A), CDVBN(A), CDVBP(A) specifications

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