TROUBLESHOOTING
Continued
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | |||
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Fireplace produces unwanted | 1. | Gas leak. See Warning | 1. | Locate and correct all leaks | |
odors |
| statement above |
| (see Checking Gas Connec- | |
|
|
|
| tions, page 23) |
|
Gas odor even when control knob | 1. | Gas leak. See Warning | 1. | Locate and correct all leaks | |
is in OFF position |
| statement above |
| (see Checking Gas Connec- | |
| 2. | Control valve defective | 2. | tions, page 23) | |
| Replace control valve |
| |||
Gas odor during combustion | 1. | Gas leak. See Warning | 1. | Locate and correct all leaks | |
|
| statement above |
| (see Checking Gas Connec- | |
|
|
|
| tions, page 23) |
|
Dark residue on logs or inside | 1. | Air holes at burner inlet | 1. | Clean out air holes at burner | |
of fireplace |
| blocked |
| inlets. Periodically repeat as | |
| 2. | Burner flame holes blocked | 2. | needed | |
| Remove blockage or replace | ||||
| 3. | Improper venting or excessive | 3. | burner | |
| Have the vent system inspect- | ||||
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| blockage |
| ed, including the termination | |
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| cap. Remove any restrictions | |
| 4. | Excessive amounts of embers | 4. | or obstruction | |
| Clear excess embers until a | ||||
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| and pan material |
| minimum gap of 1/2" remains | |
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| under the grate | |
36 | www.desatech.com |
