UNVENTED NATURAL GAS LOG HEATER
TROUBLESHOOTING
Continued
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY |
Heater produces a clicking/ticking noise just after burners are lit or shut off
1.Metal expanding while heating or con- tracting while cooling
1.This is common with most heaters. If noise is excessive, contact qualified ser- vice person
Heater produces unwanted odors | 1. | Heater burning vapors from paint, hair | 1. | Open window to ventilate room. Stop us- |
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| spray, glues, cleaners, chemicals, new |
| ing odor causing products while heater |
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| carpet, etc. (See IMPORTANT state- |
| is running |
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| ment above) | 2. | Refill supply tank |
| 2. | Low fuel supply | ||
| 3. | Gas leak. See Warning statement at | 3. | Locate and correct all leaks (see |
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| top of page |
| Checking Gas Connections, page 12) |
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Heater shuts off in use (ODS operates) | 1. | Not enough fresh air is available | 1. | Open window and/or door for ventilation |
| 2. | Low line pressure | 2. | Contact local propane/LP gas company |
| 3. | ODS/pilot is partially clogged | 3. | Clean ODS/pilot (see Cleaning and |
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| Maintenance, page 17) |
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Gas odor even when control knob is in OFF | 1. | Gas leak. See Warning statement at | 1. | Locate and correct all leaks (see |
position |
| top of page |
| Checking Gas Connections, page 12) |
| 2. | Control valve defective | 2. | Replace control valve |
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Gas odor during combustion | 1. | Foreign matter between control valve | 1. | Take apart gas tubing and remove for- |
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| and burner |
| eign matter |
| 2. | Gas leak. See Warning statement at | 2. | Locate and correct all leaks (see |
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| top of page |
| Checking Gas Connections, page 12) |
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Thermostat Models Only: | 1. | Thermostat sensing bulb needs to be re- | 1. | Reposition thermostat sensing bulb (see |
Log set cycles to pilot, but room tempera- |
| positioned |
| Instructions for Optional Positioning of |
ture drops to a lower than ideal level before |
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| Thermostat Sensing Bulb, page 21) |
log set comes back on |
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