UNVENTED (VENT-FREE) GAS LOG HEATER

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

One or both burners do not light after ODS/

1.

Burner orifice(s) clogged

1.

Clean burner(s) (see Cleaning and

pilot is lit

 

 

 

Maintenance, page 18) or replace

 

 

 

 

burner orifice(s)

 

2.

Inlet gas pressure is too low

2.

Contact local propane/LP gas company

 

3.

Mislocated crossover tube

3.

Contact qualified service person

 

4.

Burner orifice(s) diameter is too small

4.

Replace burner orifice(s)

 

 

 

 

 

Delayed ignition of one or both burners

1.

Manifold pressure is too low

1.

Contact local propane/LP gas company

 

2.

Burner orifice(s) clogged

2.

Clean burner(s) (see Cleaning and

 

 

 

 

Maintenance, page 18) or replace

 

 

 

 

burner orifice(s)

 

3.

Mislocated crossover tube

3.

Contact qualified service person

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 18) or replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas regulator

 

 

 

 

 

Yellow flame in front burner during burner

1.

Not enough air

1.

Check burner(s) for dirt and debris. If

combustion

 

 

 

found, clean burner(s) (see Cleaning

 

 

 

 

and Maintenance, page 18)

 

2.

Gas regulator defective

2.

Replace gas regulator

 

 

 

 

 

Slight smoke or odor during initial operation 1. Residues from manufacturing processes and logs curing

1.Problem will stop after a few hours of operation

Moisture/condensation noticed on windows

1.

Not enough combustion/ventilation air

1.

Refer to Air for Combustion and Venti-

 

 

 

 

lation requirements (page 4)

 

 

 

 

 

Heater produces a whistling noise when

1.

Turning control knob to HI position

1.

Turn control knob to LO position and

burners are lit

 

when burners are cold

 

let warm up for a minute

 

2.

Air in gas line

2.

Operate burners until air is removed

 

 

 

 

from line. Have gas line checked by lo-

 

 

 

 

cal propane/LP gas company

 

3.

Air passageways on heater blocked

3.

Observe minimum installation clear-

 

 

 

 

ances (see pages 7 through 9)

 

4.

Dirty or partially clogged burner

4.

Clean burners (see Cleaning and Main-

 

 

orifice(s)

 

tenance, page 18) or replace burner

 

 

 

 

orifice(s)

White powder residue forming within burner box or on adjacent walls or furniture

1.When heated, vapors from furniture pol- ish, wax, carpet cleaners, etc. turn into white powder residue

1.Turn heater off when using furniture polish, wax, carpet cleaners, or similar products

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Desa CGG2618P, CGG3630P, CGG3324P(T) installation manual Maintenance
Page 19 Page 21

CGG2618P, CGG3324P(T), CGG3630P specifications

Desa CGG2618P, CGG3630P, and CGG3324P(T) are exceptional models from Desa that showcase innovative technology and thoughtful engineering, tailored for a variety of heating needs. Each of these models brings unique features and characteristics, catering to both residential and commercial applications while ensuring efficiency and performance.

The CGG2618P model is known for its compact design and powerful heating capabilities. It features a 26,000 BTU heating capacity, making it an ideal choice for spaces that require rapid and effective warmth. The unit employs advanced ceramic combustion technology that enhances fuel efficiency, allowing users to enjoy the comfort of heat without excessive energy consumption. Its user-friendly interface includes an adjustable thermostat, enabling precise temperature control tailored to individual preferences. Furthermore, the CGG2618P is equipped with safety features such as an automatic shut-off system, ensuring peace of mind during operation.

Moving on to the CGG3630P, this model boasts a larger heating capacity of 36,000 BTU, making it suitable for larger areas. This unit utilizes a dual burner system, which ensures even heat distribution throughout the space. The CGG3630P is designed with advanced insulation materials that contribute to its energy efficiency, minimizing heat loss and enhancing performance. Additionally, it offers multiple heat settings, allowing users to easily adjust the temperature based on their specific needs, whether it’s for quick heating or maintaining a steady warmth.

The CGG3324P(T) model distinguishes itself with its time and temperature control capabilities, making it a versatile option for users who want to schedule heating in advance. This model features a programmable thermostat, which can be programmed for different heating times throughout the day, promoting convenience and energy savings. With a 33,000 BTU capacity, the CGG3324P(T) is capable of heating medium to large rooms efficiently. Its sleek design and modern aesthetics allow it to blend seamlessly into various decor styles while its robust construction ensures durability.

All three models are equipped with high-performance safety features, offering reliable operation without compromising user safety. With their distinctive technologies and attributes, Desa CGG2618P, CGG3630P, and CGG3324P(T) provide effective and efficient heating solutions suitable for diverse settings, ensuring warmth and comfort all winter long.
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