Desa CGG3630P Troubleshooting, Continued, Checking Gas Connections, page, Maintenance, page

Models: CGG2618P CGG3324P(T) CGG3630P

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Checking Gas Connections, page 13)

OWNER’S MANUAL

TROUBLESHOOTING

Continued

Maintenance, page 18) WARNING: If you smell gas

Shut off gas supply.

Do not try to light any appliance.

Do not touch any electrical switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Heater produces a clicking/ticking noise just after burners are lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common with most heaters. If noise is excessive, contact qualified ser- vice person

Heater produces unwanted odors

1.

Heater burning vapors from paint, hair

1.

Open window to ventilate room. Stop us-

 

 

spray, glues, cleaners, chemicals, new

 

ing odor causing products while heater

 

 

carpet, etc. (See IMPORTANT state-

 

is running

 

 

ment above)

2.

Refill supply tank

 

2.

Low fuel supply

 

3.

Gas leak. See Warning statement at

3.

Locate and correct all leaks (see

 

 

top of page

 

Checking Gas Connections, page 13)

 

 

 

 

 

Heater shuts off in use (ODS operates)

1.

Not enough fresh air is available

1.

Open window and/or door for ventilation

 

2.

Low line pressure

2.

Contact local propane/LP gas company

 

3.

ODS/pilot is partially clogged

3.

Clean ODS/pilot (see Cleaning and

 

 

 

 

Maintenance, page 18)

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement at

1.

Locate and correct all leaks (see

position

 

top of page

 

Checking Gas Connections, page 13)

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

Gas odor during combustion

1.

Foreign matter between control valve

1.

Take apart gas tubing and remove for-

 

 

and burner

 

eign matter

 

2.

Gas leak. See Warning statement at

2.

Locate and correct all leaks (see

 

 

top of page

 

Checking Gas Connections, page 13)

 

 

 

 

 

Log set cycles to pilot, but room tempera-

1.

Thermostat sensing bulb needs to be re-

1.

Reposition thermostat sensing bulb (see

ture drops to a lower than ideal level before

 

positioned

 

Instructions for Optional Positioning of

log set comes back on

 

 

 

Thermostat Sensing Bulb, page 23)

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Desa CGG3630P Troubleshooting, Continued, Checking Gas Connections, page, Maintenance, page, Thermostat Sensing Bulb, page

FAQ

What should I do if I smell gas?

Shut off gas supply, do not light any appliance, call your gas supplier immediately.

Why does the heater produce unwanted odors?

It may be burning vapors from paint, hair spray, glues, cleaners, or other chemicals. Ventilate the room and stop using odor-causing products while the heater is running.

Why does the heater shut off during use?

Possible causes include not enough fresh air, low line pressure, or a partially clogged ODS/pilot. Follow the recommended remedies for each cause.