Desa CGN10RL Technical Service, Service Hints, Gas Residential Heaters, Troubleshooting, Remedy

Models: CGN10RL

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REMEDY

GAS RESIDENTIAL HEATERS

TROUBLESHOOTING

Continued

Checking Gas Connections, page 9) WARNING: If you smell gas

Shut off gas supply.

Do not try to light any appliance.

Do not touch any electrical switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating heater where im- purities in air exist may create odors. Clean- ing supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Heater produces unwanted odors

1.

Heater burning vapors from paint, hair

1.

Ventilate room. Stop using odor-causing

 

 

spray, glues, etc., (see IMPORTANT

 

products while heater is running

 

 

statement above).

2.

Locate and correct all leaks (see

 

2.

Gas leak. See Warning statement at top

 

Checking Gas Connections, page 9)

 

 

of page.

 

 

 

 

 

 

 

Heater shuts off in use (ODS operates)

1.

Not enough fresh air is available

1.

Refer to Air for Combustion and

 

2.

Low line pressure

 

Ventilation requirements (page 3)

 

2.

Contact local natural gas company

 

3.

ODS/pilot is partially clogged

3.

Clean ODS/pilot (see Cleaning and

 

 

 

 

Maintenance, page 15)

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement at top

1.

Locate and correct all leaks (see

position

 

of page.

 

Checking Gas Connections, page 9)

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

Gas odor during combustion

1.

Foreign matter between control valve

1.

Take apart gas tubing and remove

 

 

and burner

 

foreign matter

 

2.

Gas leak. See Warning statement at top

2.

Locate and correct all leaks (see

 

 

of page.

 

Checking Gas Connections, page 9)

 

 

 

 

 

Moisture/condensation noticed on windows

1.

Not enough combustion/ventilation air.

1.

Refer to Air for Combustion and Venti-

 

 

 

 

lation requirements (page 3)

TECHNICAL

SERVICE

You may have further questions about in- stallation, operation, or Trouble Shooting. If so, contact DESA International’s Techni- cal Service Department at 1-800-323-5190.

SERVICE HINTS

When gas pressure is too low

When gas quality is bad

• pilot will not stay lit

• pilot will not stay lit

• burner(s) will have delayed ignition

• burner(s) will produce flames and soot

• heater will not produce specified heat

• heater will backfire when lit

 

You may feel your gas pressure is too low or

 

gas quality is bad. If so, contact your local

 

natural gas supplier.

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Desa CGN10RL Technical Service, Service Hints, Gas Residential Heaters, Troubleshooting, Continued, Observed Problem