OWNER’S MANUAL

TROUBLESHOOTING

Note: For additional help, visit DESA International’s technical service web site at www.desatech.com.

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed and control

1.

Ignitor electrode positioned wrong

1.

Replace ignitor

knob is pressed in and turned to the PILOT

2.

Ignitor electrode broken

2.

Replace ignitor

position, there is no spark at ODS/pilot

3.

Ignitor electrode not connected to igni-

3.

Reconnect ignitor cable

 

 

tor cable

 

 

 

4.

Ignitor cable pinched or wet

4.

Free ignitor cable if pinched by any

 

 

 

 

metal or tubing. Keep ignitor cable dry

 

5.

Piezo Ignitor nut is loose

5.

Tighten nut holding piezo ignitor to

 

 

 

 

heater cabinet. Nut is located inside

 

 

 

 

heater cabinet at top

 

6.

Broken ignitor cable

6.

Replace ignitor cable

 

7.

Bad piezo ignitor

7.

Replace control valve (piezo is part of

 

 

 

 

control valve)

 

 

 

 

 

When ignitor button is pressed and control

1.

Gas supply turned off or equipment

1.

Turn on gas supply or open equipment

knob is pressed in and turned to the PILOT

 

shutoff valve closed

 

shutoff valve

position, there is spark at ODS/pilot but no

2.

Control knob not in PILOT position

2.

Turn control knob to PILOT position

ignition

3.

Control knob not pressed in while in

3.

Press in control knob while in PILOT

 

 

PILOT position

 

position

 

4.

Air in gas lines when installed

4.

Continue holding down control knob.

 

 

 

 

Repeat igniting operation until air is

 

 

 

 

removed

 

5.

ODS/pilot is clogged

5.

Clean ODS/pilot (see Cleaning and

 

 

 

 

Maintenance, page 12) or replace ODS/

 

 

 

 

pilot assembly

 

6.

Gas regulator setting is not correct

6.

Replace gas regulator

 

 

 

 

 

ODS/pilot lights but flame goes out when

1.

Control knob not fully pressed in

1.

Press in control knob fully

control knob is released

2.

Control knob not pressed in long enough

2.

After ODS/pilot lights, keep control

 

 

 

 

knob pressed in 10 seconds

 

3.

Equipment shutoff valve not fully open

3.

Fully open equipment shutoff valve

 

4.

Thermocouple connection loose at con-

4.

Hand tighten until snug, then tighten 1/4

 

 

trol valve

 

turn more

 

5.

Pilot flame not touching thermocouple,

5.

A) Contact local natural gas company

 

 

which allows thermocouple to cool,

 

B) Clean ODS/pilot (see Cleaning and

 

 

causing pilot flame to go out. This prob-

 

Maintenance, page 12) or replace ODS/

 

 

lem could be caused by one or both of

 

pilot assembly

 

 

the following:

 

 

 

 

A) Low gas pressure

 

 

 

 

B) Dirty or partially clogged ODS/pilot

 

 

 

6.

Thermocouple damaged

6.

Replace thermocouple

 

7.

Control valve damaged

7.

Replace control valve

www.desatech.com

Continued

 

 

104276

13

Page 12 Page 14
Page 13
Image 13
Desa CGN10RLA installation manual Troubleshooting, Observed Problem Possible Cause Remedy
Page 12 Page 14

CGN10RLA specifications

Desa CGN10RLA is a cutting-edge generator that exemplifies modern engineering and design, making it a popular choice among residential and commercial users alike. This generator stands out for its reliability and efficiency, characteristics that are essential for those who require a consistent power supply in various situations, from home use during outages to outdoor recreational activities.

One of the main features of the Desa CGN10RLA is its robust engine, which delivers a powerful output of up to 10,000 watts. This high capacity makes it suitable for running heavy-duty appliances and tools. Whether you need to power your air conditioning unit during a summer heatwave or run multiple devices on a construction site, this generator has the power to meet your needs.

The CGN10RLA also boasts impressive fuel efficiency. Its advanced fuel management system allows for longer run times on a single tank, which is a significant advantage for users looking to minimize interruptions and maximize productivity. This generator is designed to accommodate a variety of fuel types, providing flexibility and convenience for users.

Equipped with a state-of-the-art inverter technology, the Desa CGN10RLA guarantees stable power output with less than 3% total harmonic distortion. This feature is particularly important for sensitive electronic devices, ensuring that they are safeguarded against power surges that could lead to damage. Thus, users can confidently run their office equipment, computers, and other delicate electronics without concern.

Portability is another highlight of the CGN10RLA. The generator is designed with integrated wheels and a folding handle, making it easy to transport. Its compact size means it can fit into tight storage spaces, while still providing ample power when needed.

In terms of safety, the Desa CGN10RLA incorporates several protective features such as low oil shutdown and overload protection, ensuring the safe operation of the unit. This generator is also equipped with a user-friendly control panel, allowing for straightforward operation and accessibility.

Overall, the Desa CGN10RLA is a versatile generator that combines power, efficiency, and convenience. Whether for home use, travel, or professional projects, its advanced technology and user-centric design make it an excellent choice for anyone in need of reliable power.
Top Page Image Contents