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CLEANING AND MAINTENANCE TECHNICAL SERVICE SERVICE HINTS REPLACEMENT PARTS

CLEANING AND

MAINTENANCE

Continued

4.Check the injector holder located at the end of the burner tube again. Remove any large particles of dust, dirt, lint, or pet hairs with a soft cloth or vacuum cleaner nozzle.

5.Blow air into the primary air holes on the injector holder.

6.In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4.

Clean the pilot assembly also. A yellow tip on the pilot flame indicates dust and dirt in the pilot assembly. There is a small pilot air inlet hole about two inches from where the pilot flame comes out of the pilot assembly (see Figure 32). With the unit off, lightly blow air through the air inlet hole. You may blow through a drinking straw if compressed air is not available.

Ports/Slots

Burner Tube

Pilot Assembly

Pilot Air

Inlet Hole

Figure 32 - Pilot Inlet Air Hole

LOGS

If you remove logs for cleaning, refer to Installing Logs, page 13 through 15, to properly replace logs.

Replace log(s) if broken or chipped (dime-sized or larger).

BURNER PRIMARY AIR HOLES

Air is drawn into the burner through the 8 holes in the brass fitting at the entrance to the burner. These holes may become blocked with dust or lint. Periodically inspect these holes for any blockage and clean as necessary. Blocked air holes will create soot.

MAIN BURNER

Periodically inspect all burner flame holes with the heater running. All slotted burner flame holes should be open with yellow flame present. All round burner flame holes should be open with a small blue flame present. Some burner flame holes may become blocked by debris or rust, with no flame present. If so, turn off heater and let cool. Remove blockage, blocked burner flame holes will create soot.

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. If so, contact DESA International’s Technical Service Department at 1-866-672-6040.

You can also visit DESA International’s technical service web site at www.desatech.com.

SERVICE HINTS

When Gas Pressure Is Too Low

pilot will not stay lit

burners will have delayed ignition

heater will not produce specified heat

propane/LP gas supply may be low

You may feel your gas pressure is too low. If so, contact your local natural or propane/LP gas supplier.

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA International’s Technical Service Department at 1-866-672-6040.

When calling DESA International, have ready

your name

your address

model and serial numbers of your heater

how heater was malfunctioning

type of gas used (propane/LP or natural gas)

purchase date

Usually, we will ask you to return the part to the factory.

PARTS NOT UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA International at 1-866-672-6040 for referral information.

When calling DESA International, have ready

model number of your heater

the replacement part number

For..com

107068

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Desa CGS3124N, CLD3018NA, CLD3018PA installation manual Technical Service, Service Hints, Replacement Parts

CLD3018PA, CLD3018NA, CGS3124N, CGS2718P, CGS2718N, CGS3124P, CGS3124P, CGS3124N, CLD3018PA, CLD3018NA, CLD3924PTA, CLD3924NTA specifications

Desa has established a reputation for developing innovative heating solutions, and its series of models, including CLD3018PA, CGS3124N, CGS2718P, CGS2718N, CGS3124P, CLD3018NA, CLD3924PTA, and CLD3924NTA, demonstrate this commitment. Each model is equipped with advanced technologies aimed at providing efficient heating while prioritizing user-friendly operation.

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