26

TROUBLESHOOTING

TROUBLESHOOTING

Continued

 

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

Burner does not light after ODS/pilot is lit

1.

Inlet gas pressure is too low

1.

Contact local natural or propane/LP gas

 

 

2.

Burner orifice(s) clogged

 

company

 

 

2.

Clean burner(s) (see Cleaning and Mainte-

 

 

3.

Thermopile leads disconnected or improperly

 

nance, page 24) or replace burner orifice(s)

 

 

3.

Reconnect leads (see Wiring Diagram,

 

 

 

connected (Remote-Ready Models Only)

 

page 30)

 

 

4.

Burners will not come on in remote position

4.

Replace battery in transmitter and receiver

 

 

 

(Remote-Ready Models Only)

 

 

 

 

 

 

 

 

 

 

 

Delayed ignition of one or both burners

1.

Manifold pressure is too low

1.

Contact local natural or propane/LP gas

 

 

2.

Burner orifice(s) clogged

 

company

 

 

2.

Clean burner(s) (see Cleaning and Mainte-

 

 

 

 

 

nance, page 24) or replace burner orifice(s)

 

 

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

2.

Damaged burner

 

nance, page 24) or replace burner orifice

 

 

2.

Replace damaged burner

 

 

3.

Gas regulator defective

3.

Replace gas regulator

 

 

 

 

 

 

 

Slight smoke or odor during initial operation

1.

Not enough air

1.

Check burner for dirt and debris. If found,

 

 

 

 

 

clean burner (see Cleaning and Mainte-

 

 

2.

Gas regulator defective

 

nance, page 24)

 

 

2.

Replace gas control

 

 

3.

Residues from manufacturing processes

3.

Problem will stop after a few hours of op-

 

 

 

and logs curing

 

eration

 

 

 

 

 

 

 

Heater produces a whistling noise when burn-

1.

Turning control knob to HI position when

1.

Turn control knob to LO position and let

 

ers are lit

 

burners are cold

 

warm up for a minute

 

 

2.

Air in gas line

2.

Operate burners until air is removed from

 

 

 

 

 

line. Have gas line checked by local natu-

 

 

3.

Air passageways on heater blocked

 

ral or propane/LP gas company

 

 

3.

Observe minimum installation clearances

 

 

4.

Dirty or partially clogged burner orifice(s)

 

(see pages 8 through 10)

 

 

4.

Clean burners (see Cleaning and Mainte-

 

 

 

 

 

nance, page 24) or replace burner orifice

 

 

 

 

 

 

 

White powder residue forming within burner

1.

When heated, vapors from furniture polish,

1.

Turn heater off when using furniture polish,

 

box or on adjacent walls or furniture

 

wax, carpet cleaners, etc. may turn into

 

wax, carpet cleaners, or similar products

 

 

 

white powder residue

 

 

 

 

 

 

 

 

 

 

Moisture/condensation noticed on windows

1.

Not enough combustion/ventilation air

1.

Refer to Air for Combustion and Ventila-

 

 

 

 

 

tion requirements (page 5)

 

 

 

 

 

 

 

 

Dark residue on logs inside of their fireplace

1.

Improper log placement

1.

Properly locate logs (see Installing Logs,

 

Note: After removing all causes of residue de-

2.

Drafts or other air currents affecting flame

 

pages 15 through 17)

 

posits, completely clean fireplace and appliance

2.

Eliminate source of drafts around heater

 

off residue before reusing appliance

 

pattern

 

 

 

 

 

3.

Air holes at burner inlet blocked

3.

Clean out air holes at burner inlet. Periodi-

 

 

4.

Burner flame holes blocked

 

cally repeat as needed

 

 

4.

Remove blockage or replace burner

For..com

110399-01A

Page 25 Page 27
Page 26
Image 26
Desa FLAME-MAX Golden, FLAME-MAX Vintage installation manual Clean burner see Cleaning and Mainte
Page 25 Page 27

FLAME-MAX Vintage, FLAME-MAX Golden specifications

Desa FLAME-MAX Golden and FLAME-MAX Vintage are two impressive heating solutions designed to elevate the comfort of any living space while enhancing its aesthetic appeal. Both products showcase advanced technologies and features that cater to consumers looking for efficiency, style, and reliability.

The FLAME-MAX Golden model is known for its state-of-the-art combustion technology. This innovative system maximizes heat output while minimizing fuel consumption, making it an eco-friendly choice. The unit operates with an adjustable flame feature, allowing users to control the intensity of the fire, thus optimizing the warmth according to personal preference. The sleek design of the Golden model incorporates a contemporary look with a polished finish, making it a stunning centerpiece in modern homes.

On the other hand, the FLAME-MAX Vintage model exudes a classic charm reminiscent of traditional wood-burning stoves. This model is perfect for those who appreciate a rustic aesthetic without compromising on modern efficiency. Its robust construction and timeless design appeal to homeowners aiming to add character to their spaces. The Vintage model also features advanced insulation technology, ensuring that heat remains contained and energy efficient.

Both models boast user-friendly interfaces, making operation seamless for consumers of all experience levels. They are equipped with remote control capabilities, allowing users to adjust the settings from across the room, enhancing convenience. Additionally, the programmable timer function ensures that heating can be scheduled according to daily routines, further supporting energy conservation.

Safety is also a top priority for Desa, with each model incorporating multiple safety features, such as automatic shut-off mechanisms and overheating protection. This focus on user safety provides peace of mind while enjoying the warmth and ambiance created by these exceptional heating solutions.

In summary, the Desa FLAME-MAX Golden and Vintage models combine elegance with functionality. Their main features, including adjustable flames, advanced combustion technology, user-friendly controls, and safety mechanisms, ensure an optimal heating experience without sacrificing style. Whether one prefers a modern look or a vintage appeal, both models stand out as top choices for efficient home heating solutions.
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