TECHNICAL

 

You may have further questions about installation, operation, or troubleshooting.

 

 

 

 

 

 

SERVICE

 

If so, contact DESA International’s Technical Service Department at

 

 

1-800-DESA LOG (1-800-337-2564).

 

 

 

 

 

SPECIFICATIONS

 

 

Standard

Standard

Premium

 

 

 

 

Oak

Oak

Oak and Birch

 

 

 

 

18" Variable

24" Variable

24" Variable

 

 

 

 

Manually-

Manually-

Manually-

 

 

 

 

Controlled

Controlled

Controlled

 

 

 

Btu (Variable)

16,000/27,000

16,000/31,500

20,000/39,000

 

 

 

 

 

Type Gas

Propane Only

Propane Only

Propane Only

 

 

 

Ignition

Piezo

Piezo

Piezo

 

 

 

Pressure Manifold

8.0" W.C.

8.0" W.C.

8.0" W.C.

 

 

 

Inlet Gas

 

 

 

 

 

 

 

 

Pressure (in. of water)

 

 

 

 

 

 

 

 

Maximum

14"

14"

14"

 

 

 

 

 

Minimum*

11"

11"

11"

 

 

 

 

 

* For input adjustment

 

 

 

 

 

 

 

 

Shipping Weight

27 lbs.

29 lbs.

30 lbs.

 

SERVICE

 

When gas pressure is too low

 

 

 

 

 

 

• pilot will not stay lit

 

 

 

 

 

HINTS

 

 

 

 

 

 

 

• burners will have delayed ignition

 

 

 

 

 

 

 

• heater will not produce specified heat

 

 

 

 

 

 

 

• propane/LP gas supply may be low

 

 

 

 

 

 

 

When gas quality is bad

 

 

 

 

 

 

 

• pilot will not stay lit

 

 

 

 

 

 

 

• burners will produce flames and soot

 

 

 

 

 

 

 

• heater will backfire when lit

 

 

 

 

 

 

 

You may feel your gas pressure is too low or gas quality is bad. If so, contact your

 

REPLACEMENT

 

local propane/LP gas supplier.

 

 

 

 

 

 

Note: Use only original replacement parts. This will protect your warranty cover-

 

 

 

 

PARTS

 

age for parts replaced under warranty.

 

 

 

 

 

 

Parts Under Warranty

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Contact authorized dealers of this product. If they can’t supply original replace-

 

 

 

ment part(s), call DESA International’s Technical Service Department at

 

 

 

1-800-323-5190. When calling DESA International, have ready

 

 

 

• your name and address

 

 

 

 

 

 

 

• model number of your heater

 

 

 

 

 

 

 

• how heater was malfunctioning

 

 

 

 

 

 

 

• type of gas used (propane or natural gas)

 

 

 

 

 

 

• purchase date

 

 

 

 

 

 

 

 

Usually, we will ask you to return the defective part to the factory.

 

 

 

Parts Not Under Warranty

 

 

 

 

 

 

 

Contact authorized dealers of this product. If they can’t supply original replace-

 

 

 

ment part(s), call DESA International’s Parts Department at 1-800-972-7879 for

 

 

 

referral information. When calling DESA International, have ready

 

 

 

• model number of your heater

 

 

 

 

 

 

 

• the replacement part number

 

 

 

 

 

 

 

29

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Desa UNVENTED (VENT-FREE) PROPANE/LPGAS LOG HEATER installation manual Technical, Service, Hints, Replacement, Parts