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TROUBLESHOOTING
Continued
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
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Slight smoke or odor during | 1. | Residues from manufacturing | 1. | Problem will stop after a few |
initial operation |
| processes and log curing |
| hours of operation |
| 2. | Not enough air | 2. | Check burner for dirt and |
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| debris. If found, clean burner |
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| (see Cleaning and Mainte- |
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| nance, page 27) |
| 3. | Gas regulator defective | 3. | Replace gas regulator |
Fireplace produces a whistling 1. Turning control knob to HI
noise when burner is lit | position when burner is cold |
2. | Air in gas line |
3. | Air passageways on fireplace |
| blocked |
4. | Dirty or partially clogged |
| burner orifice |
1.Turn control knob to LO position and let warm up for a minute
2.Operate burner until air is removed from line. Have gas line checked by local natural gas company
3.Observe minimum installation clearances (see page 10)
4.Clean burner (see Cleaning and Maintenance, page 27) or replace burner orifice
White powder residue forming | 1. | When heated, vapors from | 1. | Turn fireplace off when using |
within burner box or on adjacent |
| furniture polish, wax, carpet |
| furniture polish, wax, carpet |
walls or furniture |
| cleaners, etc. may turn into |
| cleaners or similar products |
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| white powder residue |
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Moisture/condensation noticed | 1. | Not enough combustion/ven- | 1. | Refer to Air for Combustion |
on windows |
| tilation air |
| and Ventilation requirements |
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| (page 6) |
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Remote does not function (Re- | 1. | Battery is not install. Battery | 1. | Replace |
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| power is low |
| receiver and remote control |
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Fireplace produces a clicking/ | 1. | Metal expanding while heating | 1. | This is common with most |
ticking noise just after burners |
| or contracting while cooling |
| fireplaces. If noise is exces- |
are lit or shut off |
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| sive, contact qualified service |
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| person |
www.desatech.com | 31 |