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CLEANING AND MAINTENANCE

Pilot and Burner

 

Logs

 

SERVICE HINTS

 

TECHNICAL SERVICE

 

REPLACEMENT PARTS

 

CLEANING AND

MAINTENANCE

WARNING: Installation and repair should be done by a qualified service person. The appliance should be inspected before each use and at least annually by a qualified service person. More frequent cleaning may be required due to excessive lint from carpeting, bed- ding material, pet hair, etc. It is imperative that the control compartments, burners, and circulating air sys- tem be kept clean.

WARNING: The logs can be hot. Handle only when cool.

WARNING: Turn off gas and electrical power before servicing appliance.

PILOT AND BURNER

Remove logs and ember material before cleaning burner and replace when cleaning is complete.

Burner and controls should be cleaned with compressed air to remove dust, dirt, or lint.

Use a vacuum cleaner or small, soft bristled brush to remove excess dust, dirt, or lint.

LOGS

If you remove logs for cleaning, refer to log placement informa- tion on page 13 to properly replace logs.

Use a vacuum cleaner to remove any carbon buildup on logs.

Replace log(s) if broken. See Replacement Parts.

Replace ember material periodically as needed. See Replace- ment Parts.

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. If so, contact DESA International’s Technical Ser- vice Department at 1-866-672-6040.

You can also visit DESA International’s technical services web site at www.desatech.com.

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s) call DESA International’s Technical Service Department at 1-866-672-6040 for referral information.

When calling DESA International, have ready

your name

your address

model and serial numbers of your fireplace

how fireplace was malfunctioning

type of gas used (propane/LP or natural gas)

purchase date

Usually, we will ask you to return the part to the factory.

PARTS NOT UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s) call DESA International at 1-866-672-6040 for referral information.

When calling DESA International, have ready

model number of your fireplace

the replacement part number

SERVICE HINTS

When Gas Pressure Is Too Low

pilot will not stay lit

burner will have delayed ignition

fireplace will not produce specified heat

propane/LP gas supply may be low if using propane/LP gas

You may feel your gas pressure is too low. If so, contact your local gas supplier.

For morevisit www..com

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Desa VP324, VP325(B) installation manual Cleaning Maintenance, Technical Service, Replacement Parts, Service Hints