TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

Heater produces a whistling noise

1.

Turning gas control knob to

1.

Turn gas control knob to LO

when burner is lit

 

HI position when burner is

 

position and let warm up for a

 

2.

cold

2.

minute

 

Air in gas line

Operate burner until air is

 

 

 

 

removed from line. Have gas

 

 

 

 

line checked by local propane/

 

3.

Dirty or partially clogged

3.

LP or natural gas company

 

Clean burner (see Cleaning

 

 

burner orifice

 

and Maintenance, page 31) or

 

 

 

 

replace burner orifice

 

 

 

 

 

 

Glass soots

1.

Debris around burner air

1.

Inspect the opening at the base

 

 

mixer

 

of the burner by removing log/

 

 

 

 

grate assembly to see that it is

 

 

 

 

NOT packed with any type of

 

 

 

 

material [see Installing Brick

 

 

 

 

Liner Models BL36DA(SA)

 

 

 

 

and BL36DHA(SA), page 26]

 

2.

Improper vent configuration

2.

for log/grate removal

 

Check vent configuration speci-

 

 

 

 

fications (see Venting Installa-

 

 

 

 

tion Instructions, page 9)

 

 

 

 

 

 

Fireplace produces a clicking/tick-

1.

Metal expanding while heating

1.

This is common. If noise is

ing noise just after burners are lit

 

or contracting while cooling

 

excessive, contact qualified

or shut off

 

 

 

service person

 

 

 

 

 

 

Remote does not function

1.

Battery is not installed or bat-

1.

Replace 9-volt batteries in

 

 

tery power is low

 

receiver and hand-held remote

 

 

 

 

control

116200-01F

www.desatech.com

35

Page 35
Image 35
Desa CGCDV36PR When burner is lit HI position when burner is, Cold Minute Air in gas line Operate burner until air is