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REPLACEMENT PARTS SERVICE HINTS TECHNICAL SERVICE

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized retailers of this product. If they can not supply original replacement part(s), call DESAʼs Customer Service Depart- ment at 1-866-672-6040.

When calling DESA, have ready

your name

your address

model and serial numbers of your fireplace

how fireplace was malfunctioning

type of gas used (propane/LP or natural gas)

purchase date

Usually, we will ask you to return the part to the factory.

PARTS NOT UNDER WARRANTY

Contact authorized retailers of this product. If they can not supply original replacement part(s), call DESA at 1-866-672-6040 for referral information.

When calling DESA, have ready

model number of your fireplace

the replacement part number

SERVICE HINTS

When Gas Pressure Is Too Low

pilot will not stay lit

burners will have delayed ignition

fireplace will not produce specified heat

propane/LP gas supply might be low (propane/LP units only)

You may feel your gas pressure is too low. If so, contact your local gas supplier.

TECHNICAL SERVICE

You may have further questions about installation, operation or troubleshooting. If so, contact DESAʼs Customer Service Depart- ment at 1-866-672-6040. When calling, please have your model and serial numbers of your heater ready.

You can also visit DESAʼs technical service web site at www.desatech.com.

www.desatech.com

116237-01A

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Desa (V)VC42PE Replacement Parts, Service Hints, Technical Service, Parts Under Warranty, Parts not Under Warranty

(V)VC42PE, (V)VC42NE specifications

Desa (V)VC42NE and (V)VC42PE are innovative heating solutions that cater to modern residential and commercial spaces. These advanced units embody a combination of efficiency, sustainability, and user-friendly features, making them highly sought after in the market.

The (V)VC42NE model stands out for its high energy efficiency, designed to provide optimal heating performance while minimizing energy consumption. This unit incorporates state-of-the-art condensing technology, which allows it to extract additional heat from exhaust gases, enhancing its overall energy efficiency. With a commendable seasonal efficiency rating, it is suitable for environments where reduced carbon footprints are a priority.

On the other hand, the (V)VC42PE model is engineered to offer unparalleled versatility. It supports a range of fuel options, including natural gas and propane, making it adaptable to various installations. This flexibility is particularly beneficial for users who may want to switch fuel sources in the future. The (V)VC42PE also includes a powerful fan system, which ensures even heat distribution throughout the space, eliminating cold spots.

Both models are equipped with advanced safety features that comply with stringent industry standards. These include flame failure devices, pressure relief valves, and overheat protection systems that ensure the units operate safely under all conditions. Additionally, they are designed for low maintenance, with accessible components that simplify servicing and repairs.

One of the standout characteristics of both Desa models is their intuitive control systems. The units feature digital thermostats that allow users to set and monitor temperatures effortlessly. Moreover, they offer programmable settings that enable users to optimize heating schedules according to their lifestyle needs. This feature contributes to enhanced comfort while further promoting energy savings.

In terms of design, both the (V)VC42NE and (V)VC42PE models possess a sleek, modern aesthetic that integrates seamlessly into various interior styles. Their compact size allows for easy installation in tight spaces, making them an ideal choice for apartments, offices, and other limited areas.

In summary, Desa (V)VC42NE and (V)VC42PE units are exemplary heating systems that combine efficiency, safety, and user-friendly features, making them suitable for a wide range of applications. With their advanced technologies and commitment to sustainability, these models are poised to meet the demands of today's energy-conscious consumers.