TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

 

Moisture/condensation noticed

1.

Not enough combustion/ven-

1.

Refer to Air for Combustion

on windows

 

tilation air

 

and Ventilation requirements

 

 

 

 

 

(page 5)

 

 

 

 

 

 

 

Heater produces a whistling

1.

Turning control knob to HI po-

1. Turn control knob to LO position

noise when burners are lit

 

sition when burners are cold

 

and let warm up for a minute

 

 

2.

Air in gas line

2.

Operate burners until air is

 

 

 

 

 

removed from line. Have gas

 

 

 

 

 

line checked by local natural

 

 

 

 

 

or propane/LP gas company

 

 

3.

Air passageways on heater

3.

Observe minimum installa-

 

 

 

blocked

 

tion clearances (see page 9)

 

 

4.

Dirty or partially clogged

4.

Clean burners (see Cleaning

 

 

 

burner orifice(s)

 

and Maintenance, page 24)

 

 

 

 

 

or replace burner orifice(s)

 

 

 

 

 

 

 

White powder residue forming

1.

When heated, vapors from

1.

Turn heater off when using

within burner box or on adjacent

 

furniture polish, wax, carpet

 

furniture polish, wax, carpet

walls or furniture

 

cleaners, etc. may turn into

 

cleaners or similar products

 

 

 

white powder residue

 

 

 

 

 

 

 

 

 

 

Remote does not function

1.

Battery is not installed. Bat-

1.

Replace 9-volt batteries in

(GHRCB and GHRCTB only)

 

tery power is low

 

receiver and hand-held remote

 

 

 

 

 

control

 

 

 

 

 

 

Fireplace produces a clicking/

1.

Metal expanding while heating

1.

This is common with most heat-

ticking noise just after burner

 

or contracting while cooling

 

ers. If noise is excessive, contact

is lit or shut off

 

 

 

qualified service person

113109-01B

www.desatech.com

27

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Image 27
Desa VYGF33PRC installation manual Maintenance