TROUBLESHOOTING
Continued
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | |||||
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Moisture/condensation noticed | 1. | Not enough combustion/ven- | 1. | Refer to Air for Combustion | |||
on windows |
| tilation air |
| and Ventilation requirements | |||
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| (page 5) | ||
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Heater produces a whistling | 1. | Turning control knob to HI po- | 1. Turn control knob to LO position | ||||
noise when burners are lit |
| sition when burners are cold |
| and let warm up for a minute | |||
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| 2. | Air in gas line | 2. | Operate burners until air is | ||
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| removed from line. Have gas | ||
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| line checked by local natural | ||
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| or propane/LP gas company | ||
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| 3. | Air passageways on heater | 3. | Observe minimum installa- | ||
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| blocked |
| tion clearances (see page 9) | ||
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| 4. | Dirty or partially clogged | 4. | Clean burners (see Cleaning | ||
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| burner orifice(s) |
| and Maintenance, page 24) | ||
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| or replace burner orifice(s) | ||
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White powder residue forming | 1. | When heated, vapors from | 1. | Turn heater off when using | |||
within burner box or on adjacent |
| furniture polish, wax, carpet |
| furniture polish, wax, carpet | |||
walls or furniture |
| cleaners, etc. may turn into |
| cleaners or similar products | |||
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| white powder residue |
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Remote does not function | 1. | Battery is not installed. Bat- | 1. | Replace | |||
(GHRCB and GHRCTB only) |
| tery power is low |
| receiver and | |||
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| control | ||
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Fireplace produces a clicking/ | 1. | Metal expanding while heating | 1. | This is common with most heat- | |||
ticking noise just after burner |
| or contracting while cooling |
| ers. If noise is excessive, contact | |||
is lit or shut off |
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| qualified service person | |||
www.desatech.com | 27 |
