cables. When this Y-cable male LFH connector is attached to the SideCar chassis female LFH connectors, adjacent pins (particularly at the edges and corners of the pin grid) on the Y-cable connector can very easily be bent and forced into adjacent holes on the female connector on the SideCar chassis . This can in turn distort the thin plastic walls between adjacent rows of pins, so even after straightening a pin, a bent wall can bend it back out of position.

The most common symptom of a bent pin is a single display receiving no signal while the other displays perform correctly.

Troubleshooting a “dead” display caused by bent cable pins:

oFirst, confirm that some of the SideCar monitors are working correctly. (If no monitors are working, the problem is not likely to be bent cable pins.)

oSecond, to differentiate from other possible problems, confirm that the notebook’s Display Properties dialog box indicates that the “dead” display is active and attached. (See chapter 6 for more on using Display Properties.)

oThird, confirm that the problem is not a bad display (independent of the SideCar). Try attaching the “dead” display to another SideCar output or other working computer display output connector.

oIf the display is confirmed to be working, the problem may be bent cable pins in the LFH connection between the Y-cable and the SideCar chassis. Detach the Y- cable and carefully examine the male pins on the Y-cable base connector.

ƒIf you find the pins on one of your connectors are bent, carefully and gently bend them back into position with a small tweezer, very small screwdriver or straight pin. Then check the female connector on the card and bend the wall back into position carefully and gently.

ƒIf at all possible, leave the Y-cable connected to the SideCar during transport. Normal DVI and analog connectors are not as susceptible to this problem, but it is a good idea to keep all male video connectors covered with their included protective plastic cups whenever they are not in use. Above all, exercise care in attaching the Y-cable, and tighten the thumbscrews securely.

Note: Common operational issues (after successful installation) are addressed in Chapter 12, “Frequently asked questions (FAQs)”.

74- TROUBLESHOOTING

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Digital Tigers SideCar MMS Series manual Troubleshooting a dead display caused by bent cable pins
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SideCar MMS Series specifications

Digital Tigers SideCar MMS Series is a cutting-edge solution tailored for businesses seeking to enhance their media management capabilities. Designed with versatility and efficiency in mind, this series leverages advanced technologies to streamline workflows and improve collaboration across teams.

One of the standout features of the SideCar MMS Series is its robust metadata management. The platform allows users to assign and manipulate extensive metadata sets, enabling easier searchability and categorization of media assets. This feature is essential for organizations with large media libraries, as it substantially accelerates the retrieval process, saving valuable time and resources.

Another key highlight of the SideCar MMS Series is its seamless integration with various third-party applications and cloud services. By supporting APIs and numerous file formats, the series ensures that users can easily connect their existing tools and software. This interoperability enhances operational efficiency and facilitates smooth transitions from legacy systems to modern solutions.

In addition, Digital Tigers focuses on providing a user-friendly interface within the SideCar MMS Series. The intuitive design simplifies navigation, making it accessible for users of all technical backgrounds. This emphasis on user experience not only reduces the learning curve but also promotes higher adoption rates across organizations.

Security is paramount in today's digital landscape, and the SideCar MMS Series addresses this with state-of-the-art encryption and access control measures. Users can securely store sensitive media files while maintaining full control over permissions. This feature is particularly beneficial for organizations that handle confidential information or operate in regulated industries.

The system is also built for scalability, making it suitable for businesses of all sizes, from small enterprises to large corporations. With customizable features and flexible deployment options, organizations can adapt the solution to match their evolving needs.

Additionally, the SideCar MMS Series incorporates advanced analytics tools, enabling users to track media usage and performance metrics. These insights help optimize content strategies by highlighting which assets are most effective, empowering teams to make informed decisions.

In summary, Digital Tigers SideCar MMS Series combines powerful metadata management, seamless integration, user-friendly design, robust security features, scalability, and insightful analytics in one comprehensive solution. Its innovative approach to media management sets a new standard for organizations aiming to optimize their digital asset processes.
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