5 - Need Help?

Troubleshooting

Q What type of files can I play?

AMP3 and WMA files. You cannot play AAC files or DRM protected files that have been copied directly to the player.

Q Why can’t I play DRM protected files?

ADRM-protected files will only play if you copy them to the player through Windows Media Player or through the music management software provided by the online music store where you purchased the files.

Q What kind of batteries can I use?

AEither a standard alkaline or Nickel Metal-Hydride (NiMH) AAA battery.

Q How do I check battery life?

ALook at the battery indicator on the main LCD screen. The more the battery is filled in, the more charge remains.

Q Why don’t the playback controls work?

ACheck the Hold switch on the side of the player. If it is in “Lock” position, all keys on the player are locked to prevent accidental operation.

QHow do I change the Copy Settings in Windows Media Player? A Click Tools > Options... > Copy Options

and look under Copy Settings. You can select the format and sample rate of your audio files and choose whether or not you want to copy protect your music.

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Digital Voice Systems Amp256, Amp128 manual Need Help?, Troubleshooting