Welcome & Congratulations
Thank you and congratulations for choosing to purchase an electric fireplace from Dimplex, the world leader in electric fireplaces.
Please carefully read and save these instructions.
CAUTION: Read all instructions and warnings carefully before starting installation. Failure to follow these instructions may result in a possible electric shock, fire hazard and will void the warranty.
Model Number: ____________________ |
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Serial Number: ____________________ | Bottom of fireplace |
Part Number: _ ____________________ |
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Model Number |
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| Rating Label |
Serial Number |
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NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at: www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-DIMPLEX (1-888-346-7539)
Monday to Friday 8:00 a.m. to 4:30 p.m. EST
Please have your model number and product serial number ready. (See above)
Quick Reference Guide
①The electrical information regarding your electric fireplace can be found on the rating label located on the bottom of the unit, see above.
②Before installation, please record your fireplace's serial number above for future reference. The serial number can be found on the Model and Serial Number Label of your fireplace (see above).
③If you have any technical questions or concerns regarding the operation of your electric fireplace, or require service contact customer service.
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