Dometic RM3962 troubleshooting & diagnostic test, Troubleshooting, Symptom, Check/Remedial action

Models: RM3962

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troubleshooting & diagnostic test

troubleshooting & diagnostic test

Troubleshooting

Troubleshooting table

If you run into a problem, refer to the troubleshooting table below.

Symptom

Check/Remedial action

The refrigerator has stopped

• Immediately turn the refrigerator off and see a Dometic dealer.

cooling.

 

 

 

Refrigerator or freezer is not

• Is the plug firmly connected to the socket? Is the socket switched on? Check the socket by

cold enough

plugging in another appliance.

 

• The refrigerator does not work on 120V AC. Is there a power failure? Are the fuses intact

 

for the AC supply and control system?

 

• Is the thermostat properly set?

 

• Is the refrigerator level? Because of its operation it is important to keep an

 

absorption refrigerator level.

 

• Heavy frost build-up on evaporator fins? To prevent frost buildup, which can reduce

 

efficiency, do not leave the unit’s door open longer than necessary.

 

• Has the overheating protection been triggered or not? (Must be checked by an authorized

 

service technician.)

 

• Door closing properly? Check the door gasket.

 

• Overpacked refrigerator? The unit will have to work harder if the refrigerator is stuffed

 

and results in higher cabinet temperatures. Arrange the food in the unit to allow for free

 

air circulation.

 

• Is the burner dirty, damaged or not properly located under the flue tube?

 

• Is the burner jet clogged?

 

• Is the flue baffle inserted properly in the flue tube?

 

• Is the LP gas pressure low at burner?

 

Set the main regulator to regulate the pressure so it does not drop below 11 inches water

 

column at pressure tap.

 

 

Odors from fumes

• Dislocated burner

 

• Damaged burner

 

• Dirty flue tube

 

 

The refrigerator does not work in

• Gas bottle empty?

gas operation mode

Change the gas bottle

 

• Air in the gas pipe?

 

Remove the air by switching the refrigerator on and off 3-4 times.

 

 

If the problem persists and the refrigerator is still not working properly, contact your nearest Service Center. State the problem, model, product- and serial-number. These details are stated on the data label inside the compartment.

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Dometic RM3962 user manual troubleshooting & diagnostic test, Troubleshooting, Symptom, Check/Remedial action