TROUBLESHOOTING

PROBLEM

CHECK and CURE

IMPORTANT

IGNITION SYSTEM

Be sure that there is gas flow to the burners by attempting to match light your burners.

 

 

If match lighting is successful, the problem lies somewhere in the ignition system and

 

 

will need to be checked.

 

 

 

 

MAIN GRILLING BURNERS

 

If the main burner(s) still fails to ignite, make

 

CAUTION: Always turn the gas supply off at the main gas

sure that there is gas flowing to the burner(s)

 

cut off before proceeding with any troubleshooting proce-

by attempting to match light the burner(s).

 

If the burners will match light, then proceed

 

dures.

with the ignition checkout.

 

 

If for any reason the igniter system is still

 

 

 

If, for any reason, the snap ignition fails to ignite the main grilling burner(s), repeat the

inoperative, follow match lighting instructions.

 

 

lighting procedures described on the grill control panel.

WARNING: The hood must be in the full open position any time you attempt to light your grill. Failure to open the hood could lead to delayed ignition resulting in bodily harm.

After shutting off the main gas supply, remove the cook grate and heat distribution plates. Turn snap igniter counter clockwise and check if the electrode is sparking to the igniter tube. Try the snap igniter several times.

ROTISSERIE BURNER ELECTRONIC

With a fresh battery installed, push electronic ignition button and check if there is a

Verify that the battery is in good condition

IGNITION

spark between the two electrode tips. There needs to be a 1/8” to 3/16” gap between

and installed correctly. If so, try a new battery.

 

the electrode tips. If the gap is lesser or greater, carefully bend the electrode tips until

If for any reason the igniter system is still

 

you have the correct gap of 1/8” to 3/16”(A).

inoperative, follow match lighting instructions.

 

 

 

BURNERS WITH POOR FLAME

Check to be sure burner ports, shutter, end of the burner (venturi) and orifice(s) are

If you still have a poor flame, please contact

 

free of any obstructions. Also, if your grill has been stored over a prolonged period of

dealer for futher assistance or call Customer

 

time, check to make sure no spiderwebs have been formed in the shutter end of the

Service

 

burner (venturi) or over orifices.

 

If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.ducane.com.

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Ducane 20529917 owner manual Troubleshooting, Problem