TROUBLESHOOTING
When having a problem with this unit, check this list for a possible solution before asking for service:
Symptom
Check and Action
No Power | 1. Check the power cord has been properly connected to the wall outlet | |
| 2. Check the main power has been switched on in back of unit. | |
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| |
Does not play | 1. No disc, load a disc | |
| 2. Disc has been loaded upside down. Place the disc with the label side up | |
| 3. Disc’s region code does not match to the unit | |
| 4. Disc is not correct type to be played | |
| 5. Disc is damaged or dirty, clean the disc or try another disc | |
| 6. Moisture may be condensed inside the unit. Remove the disc and leave the | |
| unit power on for one or two hours | |
|
| |
No Picture | 1. Check the TV set has been powered on, and setting at the correct AV mode | |
| 2. Check the system connection is secure | |
| 3. Check if the connection cables are damaged | |
| 4. Clean the disc | |
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| |
Picture noise / | 1. Disc is dirty or damaged. Clean the disc or try another disc | |
distorted | 2. Reset the color system of the DVD unit or the TV set | |
| 3. Try to direct the DVD unit to the TV set instead of via the components like | |
| VCR. | |
|
| |
Picture not full | 1. Select the screen format. Enter SETUP MENU Æ (TV DISPLAY) | |
screen | 2. Select the screen format from DVD disc menu | |
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| |
Cannot SKIP or | 1. Some disc are programmed that do not allow users to SKIP or SEARCH | |
SEARCH | forward at some sections, especially at the beginning WARNING section | |
| 2. Single Chapter disc cannot apply SKIP function | |
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| |
No sound or | 1. Check the TV and amplifier has been powered on and correctly set | |
Sound output | 2. Check the TV and amplifier system connections are secure | |
not complete | ||
3. Press AUDIO button select other audio tracks output of disc | ||
| ||
| 4. Check if the MUTE function of the DVD, TV or amplifier has be activated | |
| 5. There will be no sound output during REVERSE PLAY / PAUSE / STEP / | |
| SLOW / SEARCH | |
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