Troubleshooting
Review the following possible solutions if you encounter a problem while using your label maker.
Problem/Error Message | Solution | |||
|
|
|
| |
No display | • Ensure the label maker is turned on. | |||
• Replace discharged batteries. | ||||
|
|
| ||
|
|
|
| |
|
|
| • Replace batteries or attach power adapter. | |
|
|
| • Set Contrast to higher level. See Adjusting | |
Poor Print Quality | the Print Contrast. | |||
• Ensure tape cassette is installed properly. | ||||
|
|
| ||
|
|
| • Clean the print head. | |
|
|
| • Replace the tape cassette. | |
|
|
|
| |
Poor Cutter Performance | Clean the cutter blade. See Caring for Your | |||
Label Maker. | ||||
|
|
| ||
|
|
|
| |
Printing . . . | No action required. | |||
Message disappears when printing is finished. | ||||
|
|
| ||
|
|
|
| |
Too many characters | Delete some or all of the buffer text. | |||
Exceeded max. number of characters | ||||
|
|
|
| |
|
|
| Replace batteries or connect AC power adapter. | |
|
|
| ||
Batteries almost discharged. | ||||
| ||||
|
|
|
| |
Tape Jam | • Remove jammed label; replace tape cassette. | |||
Motor is stalled due to label jam. | • Clean cutter blade. | |||
If you still need assistance, contact DYMO Customer Support at (203) 588- 2500. You can also visit the DYMO Web site at www.dymo.com.
14
