ping 192.168.1.1 then press Enter. The response should be:
Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=4ms TTL=30
If you see a similar response, router is communicating with the network correctly and the problem lies elsewhere. If the result is Request timed out or similar failures, there is a TCP/IP networking problem. Check the LAN cable type is correct (as in step 1 above) and firmly plugged in. To check a computer's network settings see Step 2 (Section 2 - Configuring Router).
Disable any firewall or virus checking software temporarily. If you are using Internet Explorer, go to
If previously you were using a dialup modem, check browser setting. For example in Internet Explorer, go to
If the router is connected to a network hub, try connecting the router directly to the computer in a
If the LAN is already DHCP enabled, you should assign an IP address 192.168.1.x (x is between 2 and 254) to a host computer for initial configuration of the router.
Q2. Cannot connect to Internet or cannot browse
Check router’s DSL light is on. Normally it takes less than one minute to establish a link with the telephone exchange. The link will establish as long as there is signal. If the DSL light does not come on the router is not seeing any signal. Check that:
•ADSL service has been enabled.
•Router is connected to the correct jackpoint.
•Router is connected directly to jackpoint, not after a filter or other device.
Check if router is on line. Follow the last paragraph of Step 5 (Section 2 - Installing Router). If NAT IP shows 0.0.0.0, you are not on line. Make sure the correct user name and password are entered. See Step 4 (Section 2 - Configuring Router). The username and password are provided by your ISP.
Check the configuration of computer and router. If you still cannot browse,
