Chapter 6:Troubleshooting

Chapter 6

Troubleshooting

If the suggested solutions in this section do not resolve your issue, contact your system administrator or Internet service provider.

Problems with LAN

PCs on the LAN can not get IP addresses from the ADSL Router.

The chances are that the interface used as DHCP server is modified and the client PCs do not renew IP addresses.

If your DHCP server is enabled on Private IP Address previously and you modify the interface to Public IP Address, the client PCs should renew IP addresses.

The PC on the LAN cannot access the Web page of the ADSL Router.

Check that your PC is on the same subnet with the ADSL Router.

The virtual server can’t be access after setting virtual server.

Check the filter rule of the port that virtual server service setting for example, the virtual server service set FTP 21 you need update the filter rule of the ftp 21 Direction setting: Choose filter the packets that incoming action (In Bound) are Allow on the interface.

Problems with WAN

You cannot access the Internet.

￿Check the physical connection between the ADSL Router and the LAN.

If the LAN LED on the front panel is off or keeps blinking, there may be problem on the cable connecting to the ADSL Router.

At the DOS prompt, ping the IP address of the ADSL Router, e.g, ping 192.168.1.1. If the following response occurs:

Relay from 192.168.1.1 bytes=32 time=100ms TTL=253

Then the connection between the ADSL Router and the network is OK.

If you get a failed ping with the response of:

Request time out

Then the connection is fail. Check the cable between the ADSL Router and the network.

￿Check the DNS setting of the ADSL Router.

At the DOS prompt, ping the IP address of the DNS provided by your ISP. For example, if your DNS IP is 168.95.1.1, then ping 168.95.1.1. If the following response occurs:

72

Page 80
Image 80
Dynalink RTA230 manual Problems with LAN, Problems with WAN

RTA230 specifications

The Dynalink RTA230 is a high-performance router designed for both home and small business environments, offering reliable connectivity and multiple features that enhance the user experience. With a sleek and compact design, it fits seamlessly into various spaces while delivering robust performance.

One of the standout features of the RTA230 is its dual-band Wi-Fi capability, which supports both 2.4GHz and 5GHz frequency bands. This dual-band functionality allows users to connect multiple devices without experiencing significant interference or lag. The 5GHz band is particularly useful for high-demand applications, such as streaming videos in 4K, online gaming, and video conferencing, where speed and stability are crucial.

The router supports the latest Wi-Fi 5 (802.11ac) technology, offering faster speeds and improved connection quality compared to its predecessors. With combined speeds of up to 1.9 Gbps, the RTA230 is well-suited to handle a variety of online tasks, from basic browsing to intensive bandwidth applications. This technology ensures users can enjoy seamless connectivity throughout the home or office.

Another key characteristic of the Dynalink RTA230 is its impressive range. Equipped with advanced antennas, the router provides excellent coverage, eliminating dead spots and ensuring that users can remain connected even in larger spaces. This makes it an ideal solution for multi-room setups, where consistent signal strength is a priority.

Security is a major consideration for any network device, and the RTA230 does not disappoint. It offers robust security features, including WPA3 encryption, which ensures greater protection against unauthorized access. Additionally, the router includes a built-in firewall and other essential security protocols to safeguard user's data.

The Dynalink RTA230 also supports easy installation and management through its user-friendly interface. Users can quickly set up their network using a mobile app or web-based interface, where they can manage connected devices, set parental controls, and monitor network traffic, all from the comfort of their smartphone or computer.

In summary, the Dynalink RTA230 is a versatile router that combines speed, range, and security into a single package. Its dual-band Wi-Fi, support for the latest technology, and user-friendly management options make it an excellent choice for anyone looking to enhance their Internet experience, whether at home or in a small office environment.