10 Solve problems

 

Solve general problems

76

Troubleshooting checklist

76

Factors that affect product performance

77

Restore factory settings

77

Status-light patterns

78

Status-alert messages

84

Jams

86

Common causes of jams

86

Jam locations

87

Clear jams

87

Internal areas

87

Print-cartridge area and paper path

87

Input trays

89

Tray 1

89

Tray 2

90

Output bins

92

Solve print-quality problems

94

Print-quality problems associated with paper

94

Print-quality problems associated with the environment

94

Print-quality problems associated with jams

94

Adjust print density

95

Image defect examples

96

Light print or faded

96

Toner specks

96

Dropouts

96

Vertical lines

97

Gray background

97

Toner smear

97

Loose toner

97

Vertical repetitive defects

98

Misformed characters

98

Page skew

98

Curl or wave

98

Wrinkles or creases

99

Toner scatter outline

99

Solve performance problems

100

Solve connectivity problems

101

Solve direct-connect problems

101

Solve network problems

101

Solve common Windows problems

103

Solve common Macintosh problems

104

Solve Linux problems

106

vi

ENWW

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Image 8
HP P2030 manual Solve problems