Alert message

Description

Recommended action

 

 

 

Manual feed

The product is set for manual feed mode.

Load the correct paper into the tray, and then

 

 

press the Go button to clear the message.

 

 

 

Non-HP black cartridge

A new, non-HP supply has been installed.

If you believe you purchased an HP supply,

 

This message appears until an HP supply is

go to www.hp.com/go/anticounterfeit.

 

installed or you press the Go button.

Service or repairs that are required as a result

 

 

 

 

of using non-HP supplies are not covered

 

 

under HP warranty.

 

 

To continue printing, press the Go button.

 

 

 

Not Connected

The product software cannot communicate

1. Make sure the product is turned on.

 

with the product.

2. Make sure the USB cable is connected

 

 

 

 

securely to the product and the

 

 

computer.

Order black cartridge

The identified print cartridge is nearing the

 

end of its useful life.

Order a new print cartridge. You can continue printing with the current print cartridge until redistributing the toner no longer yields acceptable print quality.

Page too complex

The product cannot process the page.

Press the Go button to continue printing the

 

 

job, but output might be affected.

 

 

 

Printer mispick

The print engine has failed to pick up a piece

Reload the paper in the input tray and press

 

of paper.

the Go button to continue the job.

 

 

If the message persists, contact HP support.

 

 

See Customer support on page 117.

 

 

 

Printing

The product is printing a document.

Wait for printing to finish.

 

 

 

ENWW

Status-alert messages 85