Image defect examples

This section provides information about identifying and correcting print defects.

NOTE: If these steps do not correct the problem, contact an HP-authorized dealer or service representative.

Light print or faded

● The print cartridge is nearing end of life. ● Redistribute the toner to extend the life.

● The media might not meet Hewlett-Packard's media specifications (for example, the media is too moist or too rough).

● If the whole page is light, the print density adjustment is too light or EconoMode might be turned on. Adjust the print density, and disable EconoMode in the printer Properties.

Toner specks

● The media might not meet Hewlett-Packard's media specifications (for example, the media is too moist or too rough).

● The printer might need to be cleaned. ● The print cartridge might be defective.

Dropouts

● A single sheet of media might be defective. Try reprinting the job.

● The media moisture content is uneven or the media has moist spots on its surface. Try printing with new media.

● The media lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different type or brand of media.

● The print cartridge might be defective.

96 Chapter 10 Solve problems

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