Vertical lines
The photosensitive drum inside the print cartridge has probably been scratched. Install a new HP print cartridge.
Gray background
● Change the media to a lighter basis weight.
● Check the printer's environment. Very dry (low humidity) conditions can increase the amount of background shading.
● The density setting might be too high. Adjust the density setting.
● Install a new HP print cartridge.
Toner smear
● If toner smears appear on the leading edge of the media, the media guides might be dirty. Wipe the media guides with a dry,
● Check the media type and quality.
● The fuser temperature might be too low. In your printer driver, make sure the appropriate media type is selected.
● Try installing a new HP print cartridge.
Loose toner
● The fuser temperature might be too low. In your printer driver, make sure the appropriate media type is selected.
● Clean the inside of the printer.
● Check the media type and quality.
● In your printer driver, make sure the appropriate media type is selected.
● Plug the printer directly into an AC outlet instead of into a power strip.
ENWW | Solve |