Clean the paper path

If you are experiencing toner specks or dots on the printouts, clean the printer media path. This process uses a transparency to remove dust and toner from the media path. Do not use bond or rough paper.

NOTE: For best results use a sheet of transparency. If you do not have any transparencies, you can use copier grade media (70 to 90 g/m2 (18 to 24 lb)) with a smooth surface.

1.Make sure that the product is idle and the Ready light is on.

2.Load the transparency in Tray 1.

3.Print a cleaning page.

Windows

1.

Open the printer-driver Properties screen, and then click the Device

 

 

Settings tab. For instructions, see the third column of the table in Change

 

 

printer-driver settings for Windows on page 14.

 

2.

In the Cleaning Page area, click Start.

 

 

 

Macintosh

1.

Open the HP Printer Utility. See Open the HP Printer Utility on page 19.

 

2.

Select the Cleaning Page option, and click the OK button.

 

 

 

NOTE: The cleaning process takes approximately 2 minutes. The cleaning page stops periodically during the cleaning process. Do not turn the product off until the cleaning process has finished. You might need to repeat the cleaning process several times to thoroughly clean the product.

ENWW

Clean the product 67