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| 6. Messages and Troubleshooting |
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Problem |
| Corrective Action |
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Printer fails to respond to |
| Turn the power off and switch to a |
the keyboard, during data |
| fully charged handle. |
entry. RECHARGE does |
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not appear in the display. |
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Handle does not hold a |
| Generally, switch handles only when |
charge, or the handle |
| you see RECHARGE, or when there |
doesn't fully charge when |
| is no charge in the battery. |
recharged. |
| Call Monarch Sales and Service. |
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| |
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Printer will not feed. |
| Turn the power off and switch to a |
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| fully charged handle. |
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| Make sure the platen cover is |
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| completely closed. |
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| Check for correct supply stock that |
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| is black marked. |
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| Reload the supplies. |
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| Check the label and backing paper |
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| tracks per instructions. |
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Slow or sluggish supply |
| Make sure the supplies are loaded |
feeding. |
| correctly. |
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| Check the label and backing paper |
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| tracks per instructions. |
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Handle won't charge. |
| Make sure the handle is connected |
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| correctly. |
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| Make sure the charger is plugged |
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| into a live outlet. |
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| Clean the printer per instructions. |
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No display. |
| Make sure the power switch is on. |
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| Turn the power off and switch to a |
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| fully charged handle. |
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