Operator's Handbook
Troubleshooting
If you cannot fix a problem, please contact Monarch Service.
Problem | Corrective Action | |
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No print on the supply. | Make sure both sides of the platen | |
| carrier are closed. | |
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| |
| Make sure the supplies are loaded | |
| correctly. | |
|
| |
| There may be an error in the format. | |
| Check with the programming | |
| specialist. | |
|
| |
Bad print or partial | Make sure the supplies are loaded | |
print on supply. | correctly. | |
|
| |
| Check the supplies for damage or | |
| defects. | |
|
| |
| Reload new supplies if necessary. | |
|
| |
| Check platen roller for stuck labels | |
| per maintenance instructions. | |
|
| |
| Clean the print head. | |
|
| |
| Turn the power off and switch to a | |
| fully charged handle. | |
|
| |
| Make sure both sides of the platen | |
| carrier are closed. | |
|
| |
| There may be an error in the format. | |
| Check with the programming | |
| specialist. | |
|
| |
Printer prints on part of the | Turn the power off and switch to a | |
supply, and fails to respond | fully charged handle. | |
to the keyboard or trigger. |
| |
Make sure the labels are loaded | ||
RECHARGE does not | ||
correctly. | ||
appear in the display. | ||
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