Troubleshooting
Problem | Cause | Solution |
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The subwoofer switches itself off | There is hardly any | The subwoofer will switch on automatically as soon |
although music is being played. | happen if the music or movie itself does not contain very low | as low frequent signals are detected. |
| frequencies (e.g. long dialogues). |
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The subwoofer will not switch on at all. | • AC mains cable has become disconnected | Make sure to switch the system off first before |
| (LED does not lit). | making any changes! |
| • Mains switch on the rear is switched to OFF | Reconnect mains cable. |
| (LED does not lit). | |
| Switch mains back on. | |
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| Check if all signal cables are connected properly. |
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The subwoofer will not switch on | • No signal is present on either of the subwoofer’s inputs | Make sure to switch the system off first before |
automatically. | (LED lights red). | making any changes! |
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| Check if all signal cables are connected properly. |
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| Check if the subwoofer output on the source is |
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| engaged. |
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Subwoofer is switched on but no sound | • No signal is present on either of the subwoofer’s inputs. | Make sure to switch the system off first before |
from the subwoofer. | • In the processor or receiver’s | making any changes! |
| subwoofer has been disabled. | Check if all signal cables are connected properly. |
| • Subwoofer volume level has been turned down all the way | |
| Check settings in Bass Management menu of the | |
| on the processor/receiver. | |
| connected amplifier or receiver. | |
| • Subwoofer volume level has been turned down all the way | |
| Carefully and gradually increase the subwoofer | |
| with the subwoofer’s control. | |
| volume level on the amplifier or receiver. | |
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| Carefully and gradually increase the subwoofer |
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| volume level on the subwoofer GAIN control. |
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Owners Manual | 31 |