18 DX-32L130A10

Troubleshooting

Adjusting the setup

To adjust the setup:

1Press MENU. The Main menu opens.

2Press or to highlight Setup, then press ENTER or . The Setup menu opens.

3Press or to highlight an option, then press or to adjust or set the option. You can select:

OSD Language–Press the right or left arrow buttons to choose the OSD Language. Choices include English, Spanish, and French.

Screen Mode–Press the arrow buttons to choose the screen aspect ratio. Choices include Normal, Wide, or Cinema to Zoom.

DPMS–Use this setting with a computer monitor. When DPMS is on, the computer will control whether the screen is on or off. For example, if the computer is in sleep mode, the screen will be switched off. If the computer is activated, the screen also is activated.

Time Setup–Lets you set the exact time. You can also set up Sleeper Time and Auto Sleep Time.

Caption–Lets you set up closed captions. There are three options, including Analog Closed Caption, Digital Closed Caption, and Digital Caption Style.

Analog Closed Caption–CC1, CC2, CC3, CC4, TEXT1,TEXT2, TEXT3, and TEXT4.

Digital Closed Caption–Service1, Service2, Service3, Service4, Service5, and Service6.

Digital Caption Style–There are two digital caption styles. One is the automatic function set by the broadcaster, and the other is the custom style where you can adjust the font size, color, opacity, background color, and so on.

Reset Default–Resets the TV to its original factory settings.

Troubleshooting

Warning: Do not try to repair your TV yourself. Contact authorized service personnel.

Problem

Solution

 

 

Remote control

 

 

 

Remote control

• Replace the batteries. For more

does not work

information, see “Installing remote control

 

batteries” on page 7.

 

• Make sure that the batteries are inserted

 

correctly. For more information, see

 

“Installing remote control batteries” on

 

page 7.

 

• Make sure that the power cord is plugged

 

into an AC power outlet.

 

 

Video and audio

 

 

 

No picture or sound

• Make sure that the power cord is plugged

(the screen is dark)

into an AC power outlet.

 

• Press the POWER button to make sure that

 

the TV is turned on.

 

• Try another channel. The problem could be

 

with the TV station.

 

 

Poor image quality

• Make sure that the correct picture mode is

in TV mode (such as

selected. See “Adjusting the picture” on

a cutoff picture,

page 15.

snowy images) but

• Adjust the brightness. See “Adjusting the

the sound is good

picture” on page 15.

 

• Make sure the antenna or cable is

 

connected correctly. See “Connecting an

 

antenna, cable TV, or satellite TV box” on

 

page 9. If necessary, rotate the antenna and

 

wait up to ten seconds for a signal.

 

• Replace poor antenna cables and/or

 

connectors to improve signal quality.

 

 

No color, picture is

• Adjust the color saturation. See “Adjusting

dark, or color is not

the picture” on page 15.

correct.

 

 

 

Only noise (snow)

• Make sure the antenna or cable is

appears on the

connected correctly. If necessary, rotate the

screen

antenna and wait up to ten seconds for a

 

signal. See “Connecting an antenna, cable

 

TV, or satellite TV box” on page 9.

 

• Try another channel. The problem could be

 

with the TV station.

 

 

The picture has

• If necessary, rotate the antenna and wait

dotted lines or

up to ten seconds for a signal.

stripes

• Move your TV away from noise sources,

 

such as cars, neon signs, or hair dryers.

 

 

The picture has

• Try using a highly directional antenna or

double images

switch to cable or satellite TV.

 

 

The picture has a

• A few bright or dark spots is normal on an

few bright or dark

LCD screen. It does not affect the operation

spots

of this TV.

 

 

Good picture, no

• Try increasing the volume.

sound

• Press MUTE to make sure that the sound is

 

not muted.

 

• Make sure that the audio mode is set to

 

STEREO or MONO. For more information,

 

see “Adjusting the sound” on page 16.

 

 

Audio noise or static

• Move radio frequency communication

 

equipment, such as a cordless phone, away

 

from your TV.

 

 

General

 

 

 

You cannot tune to

• Make sure that the channels are not

one or more

blocked by parental control settings. See

channels

“Setting parental controls” on page 17.

 

 

Your password is

• Open the Parental menu and reset the

lost

password. Enter “0532” to access the menu.

 

See “Setting parental controls” on page 17.